Cell C increases minimum recharge amount for free calls

As lifts implies removes how about increases or raises?
 
Our customers’ reaction to our latest initiative is proof of how cost sensitive cell phone users are and has highlighted the need for value-for-money offerings,” says Zeona Motshabi, Cell C’s Chief Corporate Officer.
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And Cell C's reaction is to increase the cost from R5 to R10, well done. I hope all the Cell C sim cards that were worth R0 before this offer, and about R5 after this offer, now end up in the trash where they belong.
 
Welll... I'm with Virgin, and thanks to CellC's free weekend thing, I'll probably be moving back to Vodacom, I could hardly call anyone this weekend. "NETWORK BUSY" WTF?
 
I had almost no coverage yesterday with Virgin, network was almost always out. NOT GOOD VIRGIN!
 
saintm said:
I had almost no coverage yesterday with Virgin, network was almost always out. NOT GOOD VIRGIN!
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Same. I'm porting away from them ASAP. This has been the longest 60days of my cellphone's life.
 
CellC ~2007-06-20 said:
“Our aim is to become the preferred provider of mobile services to LSMs 3 to 7. This groundbreaking product talks to this market and Cell C is proud to set a new benchmark in call tariffs for South Africa,” says Motshabi.
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Ok, trying to understand how doubling the minimum weekly recharge amount from R5 to R10 is going to ease CellC's network congestion as well as attract LSM 3 customers, maybe all it will accomplish is push the very low income customers away from CellC, but will it really solve the congestion problem? - there are still going to be loads of people that can afford an extra R5/week recharge and will continue to clog CellC's network...:rolleyes:
“The response to Woza Weekend far exceeded our expectations and an increase in the minimum recharge amount will enable us to extend the duration of the offering whilst maintaining high levels of service and delivery. Our customers’ reaction to our latest initiative is proof of how cost sensitive cell phone users are and has highlighted the need for value-for-money offerings,” says Zeona Motshabi, Cell C’s Chief Corporate Officer.
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I could have told CellC that this would happen, oh wait I did:
ic said:
As good as this is for CellC customers [excluding inevitable network congestion over weekends], it sounds to me like CellC is seriously desperate to gain market share - and so CellC should be - CellC really does have to do something 'drastic' like this to gain market share, but I suspect this hasn't been all that well thought through by CellC and it will have some consequences that CellC has not yet foreseen - in a month or two I expect some call length 'restrictions' to be imposed to prevent people from spending their entire weekend on the phone - the only thing preventing this is the need to recharge during the week...
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Cell C sucks, what's up with the call quality? Even when you have a full signal it still sounds like you are talking to someone on the moon. Do the use Chinese suppliers for their network equipment?
 
The Cellc network was busy the whole weekend - can they not admit they cannot cope and call it a day
 
This whole thing sucks with Cell C. I have given up trying to actually phone anyone anymore, so dont even use my free minutes on the weekends as you have to try 4-5 times to try get through to all numbers with the same "network busy" problem. Did they not think about congestion when they planned this :mad::mad:
 
J_S said:
Did they not think about congestion when they planned this :mad::mad:
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Hmm, just thinking. Maybe there is an offer on the table to buy CellC. So by causing chaos on their networks, the company value decreases, the new buyer snaps it up at a "bargain" and suddenly turns the company around!

Yeah right! :rolleyes:
 
We haven't had any problems in connecting to the CellC network this weekend.

Maybe the towers was overloaded in different areas? :confused:
 
It was down all weekend here, but I could dial MTN and Vodacom numbers. I heard their prepaid churn is something like 96%.
 
Well, they could just keep increasing the value, slowly, until the overwhelming congestion stops.
 
Well I thought this 120mins was from 8pm on Fridays to 7am on Monday...

But it only starts on Saturdays and ends on Sundays.

Maybe by spreading the minutes through the week (no, think about it) the network won't be overloaded like this. :rolleyes:
 
I'm on VM and did not have any problems over the weekend. I do think it's a really good idea. They just need to find the right price point where they attract as many people as they can and don't saturate the network over the weekends too much. They are trying to grab the prepaid market and this is a really good move to do that. My domestic's husband has now changed to Cell C so they are both on Cell C. Also, her cousins have switched to Cell C.
 
I think CellC were trying to boost their customer base. Instead it has just frustrated their existing customers and upset those on Virgin.
 
What management has the right idea, but the wrong approach?

Like I said in previous topics:

  • Don't screw with your contract customers.
  • Get a way to boost your subscribers as value-added and not leeches!

:rolleyes:
 
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