Dear OpenWeb - has IS gone shaped on us ?

Necuno

Court Jester
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Dear Mr Openweb,

It has come to my attention that roughly the start of 1 August 2007 IS seems to have gone shaped on us the client who is using any related p2p/torrent application.

having a vip membership at fileplanet it was good for a while, but now since their application is modeled on the p2p/torrent mechanics to download from their nodes to the client a max of 5KBps to 10KBps in working hours or after hours 10KBps to 22KBp is given.

This is exactly the same symptoms which all related applications as the above now gives me.

p2p/torrent which used to be already a shaped experience during work hours, but at least after hours and weekends it was lifted, but now it seems all round implementation of shaped usage.

When I swap my connection over to Saix shaped prepaid service from webafrica its clearly not shaped to death anymore.

As an isp to the client if you have known of this before 1st August 2007 it were your duty to inform us the clients of IS's new shaping rules - if they have not informed you of this then please confirm the obvious with them and get back to us the client.

having the choc chipped cookie without being able to eat the chocs isn't a chock chipped cookie at all -

I feel its kind of unacceptable to pay for a collective service and then not being able to render from it what you should have gotten, but unfortunately in our situation mostly the isp's hands are already tied behind their back and we all have to succumb to telkom's world...
 
Hi Necuno

Thank you for your publically addressed communication.

Internet Solutions has not alerted us of any shaping rule changes.

I will enquire with IS if these shaping rules have changed.

Kind regards
MrBEEP

Dear Mr Openweb,

It has come to my attention that roughly the start of 1 August 2007 IS seems to have gone shaped on us the client who is using any related p2p/torrent application.

having a vip membership at fileplanet it was good for a while, but now since their application is modeled on the p2p/torrent mechanics to download from their nodes to the client a max of 5KBps to 10KBps in working hours or after hours 10KBps to 22KBp is given.

This is exactly the same symptoms which all related applications as the above now gives me.

p2p/torrent which used to be already a shaped experience during work hours, but at least after hours and weekends it was lifted, but now it seems all round implementation of shaped usage.

When I swap my connection over to Saix shaped prepaid service from webafrica its clearly not shaped to death anymore.

As an isp to the client if you have known of this before 1st August 2007 it were your duty to inform us the clients of IS's new shaping rules - if they have not informed you of this then please confirm the obvious with them and get back to us the client.

having the choc chipped cookie without being able to eat the chocs isn't a chock chipped cookie at all -

I feel its kind of unacceptable to pay for a collective service and then not being able to render from it what you should have gotten, but unfortunately in our situation mostly the isp's hands are already tied behind their back and we all have to succumb to telkom's world...
 
Hi Necuno

Thank you for your publically addressed communication.

Internet Solutions has not alerted us of any shaping rule changes.

I will enquire with IS if these shaping rules have changed.

Kind regards
MrBEEP
I'll keep my eyes pealed. :)
 
Hi Necuno

Thank you for your publically addressed communication.

Internet Solutions has not alerted us of any shaping rule changes.

I will enquire with IS if these shaping rules have changed.

Kind regards
MrBEEP

thnx, any updates ?
 
1 week and 1 day later from initial post of an inquiry and no response from IS - are they incompetent to respond or read ?
 
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if there is no answer its means that probably they are in the wrong and will not answer openweb.

or they have told openweb to shut it.

point is its clairy being shaped more that it used to be even in the after hours.

even myself have writen an email to them which got 'lost' in their inbox

one would expect your isp to alteast put some presure on them if they have not alteast done more than one query.
 
For sure it's shaped now - either that or we all suddenly have unexpected "line problems" during the day, every day.
 
time to write this on my tummy and wipe it off...
 
sighzorz i sometimes hate IS, and then i love them... sometimes , its a.... complicated relationship....
 
IS has been shaping to my knowledge since December 2006 on these "Uncapped" accounts... not sure about the others. As much as i love the service i've been getting from Openweb, I'm starting to dislike IS for their tactics!

This Uncapped account was advertised Uncapped, Unshaped when i got it. Then it was "Shaped during Business hours" Then it became "Shaped whenever they wish", and now its "Shaped, Throttled, Limited at 15Gig in 5Gig per 10day" I wonder what's next...!

Technically its still Uncapped... but I just can't call it that anymore, its should be called "Shaped & Throttled Uncapped Account"!
 
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one could dream of all the nice things such as quickly downloading a beta of 6gig's to test it out and see for example of quake wars rock or not.

then theres nice HD trailers/movies etc from fileplanet or other alike.

but then again just a dream here....
 
one could dream of all the nice things such as quickly downloading a beta of 6gig's to test it out and see for example of quake wars rock or not.

then theres nice HD trailers/movies etc from fileplanet or other alike.

but then again just a dream here....

... Yea so that Telscum & Guavamint can milk us dry faster if we want to do things fun like that online!...
 
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