Recent content by Cell_C

  1. Cell_C

    Home Connecta Flexi

    Thank you. Cell C | MN
  2. Cell_C

    Home Connecta Flexi

    Hi Jake45, Thank you for getting in touch. We understand how frustrating it is to see unused night data nearing expiry without a rollover option. Please send us a private message with your Cell C number (or the number linked to your router) along with your contact number. We’ll take a...
  3. Cell_C

    Unable to get my number back

    Dear KayJones, Thank you for reaching out. We’re really sorry to hear about your experience and understand how frustrating this must be, especially after your loyalty over the years. This is certainly not the level of service we aim to provide. Please send us a private message with the...
  4. Cell_C

    Home Connecta Flexi

    Hi Jake45, Thank you for getting in touch. We’re sorry to hear about the night data that did not roll over, and we understand how frustrating this can be. Kindly provide us with your Cell C number or the number linked to the router so that we can investigate this further and assist you...
  5. Cell_C

    Home Connecta Flexi

    Please provide the mobile number in question so that we can investigate this matter further and check the bundle eligibility on our system. Cell C | RM
  6. Cell_C

    Home Connecta Flexi

    Hi Swa, Thank you for your feedback. Kindly elaborate on what you mean by a “date-related issue” so that we can better understand your concern and assist you effectively. Cell C | GM
  7. Cell_C

    Home Connecta Flexi

    Thank you for your follow-up. Kindly try inserting your SIM card into a cellphone and dial the USSD code *147#. Then select Buy Bundles → More → Option 1 (Data Rollover). This should allow you to roll over your Home Connecta bundle. If you continue to experience issues, please share your...
  8. Cell_C

    Home Connecta Flexi

    Hi Swa, Thank you for reaching out. Kindly note that Cell C Home Connecta bundles can be rolled over. However, the rollover option becomes available up to 5 days before the bundle’s expiry date. If you are still unable to extend within that window, please feel free to share your details via...
  9. Cell_C

    Sim swap on cell c

    Hi keahnkelly, Thank you for getting in touch. Please refer to your direct message (DM) for further assistance regarding your SIM swap request. Cell C | TM
  10. Cell_C

    FNB Connect (MVNO)

    Dear shauncza,| Thank you for sharing your experience with us. We’re sorry to hear about the frustration you've had in trying to report network issues. You shouldn’t have to struggle or escalate just to be assisted. To help us look into this further, please send us your number, the area...
  11. Cell_C

    CellC WiFi calling not working?

    You are most welcome. Cell C | DA
  12. Cell_C

    CellC WiFi calling not working?

    Thank you. We will attend to your query shortly. Cell C | DA
  13. Cell_C

    CellC WiFi calling not working?

    Good day, Wi-Fi Calling (VoWiFi) is currently available on Cell C for supported devices and plans. If you’re experiencing issues, please ensure the feature is enabled in your device settings and that you’re connected to a stable Wi-Fi network. For more details, visit our Wi-Fi Calling Support...
  14. Cell_C

    CellC WiFi calling not working?

    Dear Tim Apple, Thank you for bringing this to our attention. Please accept our sincere apologies for the inconvenience caused. Kindly send us a private message with your contact details and account information so we can investigate and assist you promptly. Kind regards Cell C | DA
  15. Cell_C

    Superb service from CellC

    Dear Grant, Thank you so much for your feedback. We’re really glad to hear that our representative was able to assist you promptly and that our team could accommodate your request. It’s wonderful to know the process went smoothly and that you’re satisfied with the service received. We truly...
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