Recent content by felix.smit

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    POOR Vodacom Fibre Support.

    In Sept 2024 I made the mistake of changing my fibre connection from Vox to Vodacom, due to a super amazing deal from Vodacom. R300 a month cheaper for the same 50/25 speed. Then, a year later, that promotion just ended. No communication from Vodacom that that was about to happen. So I just got...
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    Vodacom Fibre (Openserve)

    Mine isn't the same problem, but it does seem that not assigning technicians to calls is at the order of the day. I'm having trouble getting them to do the line speed upgrade. Been waiting for nearly two weeks now.
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    Win R3,000 Cash - Take the 2024 Digital Marketing Survey

    Done.
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    Supersonic slow AF with cable break

    Oh I'm so glad I'm rid of the ****ing useless Supersonic!! Now that I'm with Vox, I couldn't be happier.
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    Supersonic has done it again.

    Supersonic has outdone themselves. So earlier this year I had this massive fight with the incompetent Supersonic about the "early" cancellation of my fibre line. After getting ISPA involved, I eventually got the issue sorted - also only two months later. But, eventually I got rid of them and...
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    Win a Xiaomi Mi Smart Speaker - Enter Now

    The fact that it has both WiFi (2.4 AND 5Ghz) and Bluetooth.
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    Supersonic vs ISPA

    So I had the misfortune of dealing with Supersonic. I made the big mistake of making Supersonic my fibre ISP, since I was fairly happy with them when I had uncapped fixed-LTE with them. Combined with poor network quality from Vumatel, there wasn't a month going by without having to deal with...
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    Supersonic - A 3-Year Nightmare

    OK, so I'm not the only experiencing the hell that is called Supersonic. Despite assurances from my landlord that the house will not be sold, the house I was renting was sold. So that made me fall under the, quite frankly ridiculous, 2 year clawback period. First there's the point of...
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    MWEB Cancellation Process ridiculous

    Where do you get that a calendar month is the last day of the next month? In T's & C's where it is explicitly defined, it's defined as any one of the 12 (twelve) months in the year according to the Gregorian calendar, from the first day to the last day of the respective month.
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    Supersonic Fibre Cancellations

    Has anyone here tried to cancel their Supersonic Fibre line recently? How did it go? So I made the grave mistake of going with Supersonic fibre, without reading that there is a 24-month clawback on Vumatel installations. OK, so I'm taking it on the chin that I have to pay a clawback fee. But...
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    MTN Business upgrade - anyone with a contact?

    Urgh, so it's not just me then it seems. It's so frustrating!
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    MTN Business upgrade - anyone with a contact?

    Awesome! THX for that!
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    Win R2,000 Cash - Take the 2023 Digital Marketing Survey

    Done
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    MTN Business upgrade - anyone with a contact?

    What a bleeping mess! I've been battling to upgrade since the 12th of Jan. Initially I dealt with an individual that didn't do her job at all , and just plain lied to me (every time I had to contact her to get feedback) and then later on just plain ignored me. Eventually I got fed up, and 10...
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    Vumatel network quality complaints in Johannesburg

    And it's not just the suburbs that was mentioned in the article that's experiencing issues. Here in Meyerton we're experiencing terrible stability too. And also, ISP's don't escalate to Vuma and Vuma just plainly refuses to acknowledge issues.
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