Recent content by Fruity83

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    Debit order not stopped or refunded

    i did try several times
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    How to cancel RAIN

    has anyone had a response on this? i have the same issue and they deducted from my account 2nd time...
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    Debit order not stopped or refunded

    Hi, I have cancelled my Rain 2 days after recieved, Rain notified me that i will get back my money and that the service is Cancelled. I have not recieved my money back and what is even worst is that the second debit order was taken, not they have 2 payments and i have no way of contacting...
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    Rain Cancel Service problem

    Hi , Can @rainsouthafrica please assist me to cancel my service ASAP, i got it less than a week ago, and its not working, i have asked and logged a call yesterday to cancel my service! I have never seen such poor service ever and i thought Rain was good. All other ISP's have some sort of a call...
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    Rain is actively dropping connections

    i have logged a call to cancel my service...(order Rain a week ago, got modem, and nothing worked and no response... i think Rain's strategy in lockdown did not work in their favor or in anyone's, Afrihost and all the other ISP's have work from home call center active, atleast they have some...
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    New Rain 5G Premium, Connection dropping and not working

    Hi, recieved my new device and Sim lastweek, yesterday it was active... i get good signal on the device portal, 4 out of 5.... on the optimise site i get nothing to bad, i have walking all over my garden with the device, not better signal, its not working, its dropping and i get below 10mb...
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    Rain is actively dropping connections

    i have the same issue! so what do you do, i have walked with the modem all over my yard and tested 1000 of times, not difference
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    Paid and no service...

    i have to say, thank you Rain, the problem is resolved, i recieved phone call yesterday and they assisted me, thank you!
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    Paid and no service...

    just wanted to add, i have send through my details, and no email received yet... and it should be a simple fix to get it going... I understand Covid and the Limitations, i even understand high calls however as one of the supposed best service providers there should be a little delay, like 24...
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    Paid and no service...

    have you had any resolution yet?
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    Paid and no service...

    Hi All, I have ordered the 5G Rain device and simcard, i recieved it, i have given my RICA documents to RAM, RAM Confirmed that i am RICA'd, however the Rain dashboard says i am not, my internet is not working.... I cant phone them as the call centre is not operational. i have logged a call, and...
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