We are currently on Vumatel trenched in our area and now there are contractors digging up our pavements to lay new fibre cables.There is little information regarding this,our councillor just informed us on the group chats that permission has been granted and this will affect only a few streets...
Got really pi$#@& off when the technician called to confirm the appointment, cancelled claiming some sort of emergency and then rescheduled for another time. Failed to pitch up and rocks up today,unannounced at my place when I wasn't at home:mad:. Lost half a day because of this shoddy service...
Hi
This experience has turned out sour! Openserve technician failed to pitch up for appointment and I ended up cancelling the order. Do I have to place a new order to reinstate my Vumatel line?
Good day
Can you please kindly assist with my order for an Openserve fibre line. I placed an order (AH4E4C56C5943C) on 21/11/2023 and there was an initial misunderstanding on my part regarding migration from Vumatel to Openserve, which was eventually cleared up. My Vumatel line is due for...
I would like to move my fibre line from Vumatel to Openserve. What is the possible way to go about this without any downtime?
I understand I have to first cancel the Vumatel line and place an order with Openserve. I am still staying on Afrihost as my preferred ISP.
I have had incredible service previously on this forum regarding my fibre service and hopefully will get assistance again.
I am on Afrihost- Vumatel 50/50 and have had constant issues with my line. It would randomly drop throughout the day and resolve itself, ranging from a couple of minutes to...
What a fek#@ joke!
Bought the service for a year for R499, guess what? Two fraudulent accounts opened up in my name and the supposed True identity protection failed to pick it up. I called them up to cancel and demanded a refund, went all apologetic on me and they offered me a six month...
I tried signing up via the Afrihost website and registration for the ClientZone was required.
This step failed as a ' User already exists' message popped up.
Some years back, I had an Afrihost mobile account which is no longer active and I guess this is what caused the hold-up.