All things Sunsynk (Deye, Inge, etc...)

It could be time for her to cut losses and get a competent installer out.
Yes, we have been debating this for a while. Its just frustrating to now have to get another electrician out for a fee to fix their **** ups. We will check the earth leakage today when we investigate the CT coil again. We never thought to check anything as we thought we are paying these guys so much, surely they know what they're doing
 
but is this now like confirmed cause both do the work ....just the big boy might break after a year

It’s about how well they work.

Then you have amazing experiences like my friend just had with a cheap no name brand Inverter where his Onkyo amp would turn off and back on again every time there’s load shedding.

Few weeks later said Onkyo is now very dead and in the workshop.

The Onkyo cost about exactly what the difference was between the cheap inverter and a real one.

Goedkoop koop is duur koop.

Not to even mention warranties etc. There are very good reasons some of these things are so cheap.
 
This is my thinking... provided the firmware functions as expected...
Even if the firmware somehow didn't work, there is no way your 5 or 8 kW inverter can keep your whole neighbourhood powered to have any power on the grid lines. The inverter will trip immediately on overload.

There is a possible risk when your house is turned off at the street, and they need to work on the cable to your house. But then the inverter will prevent any backfeed because there is no grid.
 
They just finished installing my system, and having my first loadshedding free loadshedding!

f6e061b35eb0eb92ab1297fa0399a8e8.jpg
 
Hello! Hoping someone might be familiar with an issue I'm having. I currently have:

5kW Deye Inverter
5.3kWh WECO Battery
6 x Seraphim 450W Panels

Inverter and battery were installed in December and ran without issues until the panels were added mid February.
1. We then started getting ~5min power outages once per 06:00 - 08:30 loadshedding slot. Battery is between 45% and 55% at the time, and we're consuming ~150W.
2. We received an F56 error ~5 times in a row today during 18:00 - 20:30 loadshedding. Then it just carried on as normal, no further issues. Battery at 70%, consuming 420W.

I understand the error is related to "DC busbar voltage is too low" but hoping that someone might be familiar with the combination of these two issues. Or one, for that matter :confused:
 
Hello! Hoping someone might be familiar with an issue I'm having. I currently have:

5kW Deye Inverter
5.3kWh WECO Battery
6 x Seraphim 450W Panels

Inverter and battery were installed in December and ran without issues until the panels were added mid February.
1. We then started getting ~5min power outages once per 06:00 - 08:30 loadshedding slot. Battery is between 45% and 55% at the time, and we're consuming ~150W.
2. We received an F56 error ~5 times in a row today during 18:00 - 20:30 loadshedding. Then it just carried on as normal, no further issues. Battery at 70%, consuming 420W.

I understand the error is related to "DC busbar voltage is too low" but hoping that someone might be familiar with the combination of these two issues. Or one, for that matter :confused:

F56 is a battery related error. For some reason, the battery is either not delivering the goods, or excessive current is being drawn from it.
What is the maximum continuous discharge of the WECO battery?
Do you have battery comms? Post a pic of your LiBMS screen?
Have you checked that the connectors are tight and free of corrosion?
Also check the max current discharge in the battery screen , and the max sell power.
 
Hello! Hoping someone might be familiar with an issue I'm having. I currently have:

5kW Deye Inverter
5.3kWh WECO Battery
6 x Seraphim 450W Panels

Inverter and battery were installed in December and ran without issues until the panels were added mid February.
1. We then started getting ~5min power outages once per 06:00 - 08:30 loadshedding slot. Battery is between 45% and 55% at the time, and we're consuming ~150W.
2. We received an F56 error ~5 times in a row today during 18:00 - 20:30 loadshedding. Then it just carried on as normal, no further issues. Battery at 70%, consuming 420W.

I understand the error is related to "DC busbar voltage is too low" but hoping that someone might be familiar with the combination of these two issues. Or one, for that matter :confused:

Geyser connected to the system?

Assume you are seeing the 150W and 420W on the app?
 
F56 is a battery related error. For some reason, the battery is either not delivering the goods, or excessive current is being drawn from it.
What is the maximum continuous discharge of the WECO battery?
Do you have battery comms? Post a pic of your LiBMS screen?
Have you checked that the connectors are tight and free of corrosion?
Also check the max current discharge in the battery screen , and the max sell power.
Thanks - guess I just wanted to pin it on the panels since it was the only thing that changed. Here is all the battery related stats I know how to access:

IMG_2509.JPGIMG_2510.JPGIMG_2511.JPGIMG_2508.jpg
 
Geyser connected to the system?

Assume you are seeing the 150W and 420W on the app?
Theoretically, yes - but it is switched off at the DB (using a gas geyser). I saw the 150W and 420W on the app, looking at the timestamp of the outage. Not sure if that is an accurate way of doing it? But for reference we only have short peaks at ~3.2kW for very short times and never go higher than that.
 
Congrats!
Exactly the same system I’m waiting to have installed.
What was your cost if I may ask?

Thanks! The panels and install was R92381, I purchased the batteries and inverter separately for R71990 and R41664 respectively. So all in around R206k.
 
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