Afrihost - Pure Fibre Feedback Thread Part 2

[FapCop]

My problems started at midnight last night. Not slow or intermittent, either. I have no connection at all. All lights are green on the openserve ONT, client zone says connected, but there's nothing.

No idea if it's an outage or my router, so I bought a new router and will see what happens when I get it set up later this afternoon.

 

[Afrigirl]

My problems started at midnight last night. Not slow or intermittent, either. I have no connection at all. All lights are green on the openserve ONT, client zone says connected, but there's nothing.

No idea if it's an outage or my router, so I bought a new router and will see what happens when I get it set up later this afternoon.

Hi.

Please drop me a DM with your account details.

 

[FapCop]

Hi.

Please drop me a DM with your account details.

New router fixed the problem.

 

[Olorin]

Afrigirl, I'm experiencing YouTube buffering on a 150MP line speed. Why is this happening? It happens every day, every 2-3 videos I get buffering.

 

[Syphonx]

Hi.
Our team is actively troubleshooting. We apologise for the inconvenience caused.

Can we get a proper update, almost 24 hours outage

 

[Hush9300]

Cannot log in on the FNB App using Afrihost. Have to use mobile data.

 

[voomvoom]

Gaming this past week has been a miserable experience due to high packet loss.

 

[voomvoom]

I asked Gemini to diagnose and it said my router connection looks good and the issue is on your end since "Hop 1 is fine but hop 2 shows immediate loss". Pls respond @Afrigirl

 

[MakoPC]

View attachment 1897138View attachment 1897139

I asked Gemini to diagnose and it said my router connection looks good and the issue is on your end since "Hop 1 is fine but hop 2 shows immediate loss". Pls respond @Afrigirl

There is no loss at the last hop, that is where it really matters

 

[voomvoom]

There is no loss at the last hop, that is where it really matters

It was actually 2 separate screenshots to 1.1.1.1 and 8.8.8.8. I retested and updated the images. They both show packet loss now

 

[Joseph_]

View attachment 1897146View attachment 1897147

I asked Gemini to diagnose and it said my router connection looks good and the issue is on your end since "Hop 1 is fine but hop 2 shows immediate loss". Pls respond @Afrigirl

My VUMA Aerial line is the exact same. Which area are you in and when did it start?

 

[squirrttlle]

It was actually 2 separate screenshots to 1.1.1.1 and 8.8.8.8. I retested and updated the images. They both show packet loss now

I have been having the same issue in cape town @Afrigirl

Been seeing 1-10% PL in my valorant games as well

 

[voomvoom]

My VUMA Aerial line is the exact same. Which area are you in and when did it start?

I'm in Midrand and it started last week. It might have started earlier and I just didn't notice coz I wasn't playing. Which area are you in?

 

[Joseph_]

I'm in Midrand and it started last week. It might have started earlier and I just didn't notice coz I wasn't playing. Which area are you in?

I am Germiston area, mine started around Tuesday/Wednesday

 

[voomvoom]

I am Germiston area, mine started around Tuesday/Wednesday

Heh we're on opposite ends of Joburg and Squirttle is in CT so the issue seems to be a bit widespread. The lack of complaints made me worry a bit. Tuesday is when I noticed the problem as well

 

[squirrttlle]

Amazingly fun experience im having:

 

[Afrigirl]

View attachment 1897146View attachment 1897147

I asked Gemini to diagnose and it said my router connection looks good and the issue is on your end since "Hop 1 is fine but hop 2 shows immediate loss". Pls respond @Afrigirl

Hi.

I have logged a ticket with Vuma.
01266452

 

[Afrigirl]

I have been having the same issue in cape town @Afrigirl

Been seeing 1-10% PL in my valorant games as wellView attachment 1897162View attachment 1897161

I have logged it, 01266512

 

[Afrigirl]

Cannot log in on the FNB App using Afrihost. Have to use mobile data.

Hi.

Please reboot the router, to claim a public IP.

 

[voomvoom]

So far so good on my end. No packet loss today