Afrihost

Sousie · May 6, 2026

Afrigirl said:
Connected to the ONT directly.

xxx@xxxx-Mac-mini ~ % ping 100.99.223.1
PING 100.99.223.1 (100.99.223.1): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
Request timeout for icmp_seq 3
ping: sendto: No route to host
Request timeout for icmp_seq 4
ping: sendto: Host is down
Request timeout for icmp_seq 5
ping: sendto: Host is down
Request timeout for icmp_seq 6
ping: sendto: Host is down
Request timeout for icmp_seq 7
ping: sendto: Host is down
Request timeout for icmp_seq 8
^C
--- 100.99.223.1 ping statistics ---
10 packets transmitted, 0 packets received, 100.0% packet loss
xxx@xxx-Mac-mini ~ % ping 100.99.222.1
PING 100.99.222.1 (100.99.222.1): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
Request timeout for icmp_seq 3
Request timeout for icmp_seq 4
Request timeout for icmp_seq 5
Request timeout for icmp_seq 6
^C
--- 100.99.222.1 ping statistics ---
8 packets transmitted, 0 packets received, 100.0% packet loss
xxx@xxx-Mac-mini ~ % ping 1.1.1.1
PING 1.1.1.1 (1.1.1.1): 56 data bytes
64 bytes from 1.1.1.1: icmp_seq=0 ttl=54 time=4.564 ms
Request timeout for icmp_seq 1
64 bytes from 1.1.1.1: icmp_seq=2 ttl=54 time=5.155 ms
Request timeout for icmp_seq 3
Request timeout for icmp_seq 4
Request timeout for icmp_seq 5
Request timeout for icmp_seq 6
Request timeout for icmp_seq 7
Request timeout for icmp_seq 8
Request timeout for icmp_seq 9
Request timeout for icmp_seq 10
Request timeout for icmp_seq 11
Request timeout for icmp_seq 12
64 bytes from 1.1.1.1: icmp_seq=13 ttl=54 time=9.187 ms
Request timeout for icmp_seq 14
64 bytes from 1.1.1.1: icmp_seq=15 ttl=54 time=4.120 ms
64 bytes from 1.1.1.1: icmp_seq=16 ttl=54 time=4.035 ms
Request timeout for icmp_seq 17
Request timeout for icmp_seq 18
Request timeout for icmp_seq 19
Request timeout for icmp_seq 20
Request timeout for icmp_seq 21
Request timeout for icmp_seq 22
Request timeout for icmp_seq 23
64 bytes from 1.1.1.1: icmp_seq=24 ttl=54 time=4.455 ms
64 bytes from 1.1.1.1: icmp_seq=25 ttl=54 time=6.003 ms
Request timeout for icmp_seq 26
Request timeout for icmp_seq 27
Request timeout for icmp_seq 28
Request timeout for icmp_seq 29
Request timeout for icmp_seq 30
Request timeout for icmp_seq 31
Request timeout for icmp_seq 32
Request timeout for icmp_seq 33
Request timeout for icmp_seq 34
Request timeout for icmp_seq 35
Request timeout for icmp_seq 36
Request timeout for icmp_seq 37
64 bytes from 1.1.1.1: icmp_seq=38 ttl=54 time=4.468 ms
Request timeout for icmp_seq 39
Request timeout for icmp_seq 40
Request timeout for icmp_seq 41
64 bytes from 1.1.1.1: icmp_seq=42 ttl=54 time=5.254 ms
Request timeout for icmp_seq 43
64 bytes from 1.1.1.1: icmp_seq=44 ttl=54 time=4.650 ms
64 bytes from 1.1.1.1: icmp_seq=45 ttl=54 time=4.054 ms
Request timeout for icmp_seq 46
64 bytes from 1.1.1.1: icmp_seq=47 ttl=54 time=4.478 ms
Request timeout for icmp_seq 48
Request timeout for icmp_seq 49
Request timeout for icmp_seq 50
Request timeout for icmp_seq 51
64 bytes from 1.1.1.1: icmp_seq=52 ttl=54 time=4.423 ms
Request timeout for icmp_seq 53
64 bytes from 1.1.1.1: icmp_seq=54 ttl=54 time=6.101 ms
64 bytes from 1.1.1.1: icmp_seq=55 ttl=54 time=5.111 ms
64 bytes from 1.1.1.1: icmp_seq=56 ttl=54 time=3.990 ms
Request timeout for icmp_seq 57
Request timeout for icmp_seq 58
64 bytes from 1.1.1.1: icmp_seq=59 ttl=54 time=9.429 ms
^C
--- 1.1.1.1 ping statistics ---
61 packets transmitted, 17 packets received, 72.1% packet loss
round-trip min/avg/max/stddev = 3.990/5.263/9.429/1.598 ms

Maartenb83 · May 6, 2026

Hi, below is my ping to ONT directly. I also couldnt activate ONT with Afrihost, but seems the ping worked.

C:\Users\Maarten>ping -t 100.99.40.1

Pinging 100.99.40.1 with 32 bytes of data:
Reply from 100.99.40.1: bytes=32 time=2ms TTL=64
Request timed out.
Reply from 100.99.40.1: bytes=32 time=2ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 100.99.40.1: bytes=32 time=4ms TTL=64
Request timed out.
Reply from 100.99.40.1: bytes=32 time=2ms TTL=64
Request timed out.
Reply from 100.99.40.1: bytes=32 time=4ms TTL=64
Request timed out.
Reply from 100.99.40.1: bytes=32 time=3ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 100.99.40.1: bytes=32 time=2ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 100.99.40.1: bytes=32 time=2ms TTL=64
Reply from 100.99.40.1: bytes=32 time=3ms TTL=64
Reply from 100.99.40.1: bytes=32 time=2ms TTL=64
Request timed out.
Reply from 100.99.40.1: bytes=32 time=2ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 100.99.40.1: bytes=32 time=2ms TTL=64
Request timed out.
Reply from 100.99.40.1: bytes=32 time=3ms TTL=64
Request timed out.
Reply from 100.99.40.1: bytes=32 time=4ms TTL=64
Reply from 100.99.40.1: bytes=32 time=4ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 100.99.40.1: bytes=32 time=2ms TTL=64
Reply from 100.99.40.1: bytes=32 time=3ms TTL=64
Request timed out.
Reply from 100.99.40.1: bytes=32 time=6ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Reply from 100.99.40.1: bytes=32 time=3ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Request timed out.

F2006 · May 6, 2026

Connected to the ONT.

$ ping 100.99.76.1
PING 100.99.76.1 (100.99.76.1) 56(84) bytes of data.
64 bytes from 100.99.76.1: icmp_seq=2 ttl=64 time=3.02 ms
64 bytes from 100.99.76.1: icmp_seq=4 ttl=64 time=2.97 ms
64 bytes from 100.99.76.1: icmp_seq=6 ttl=64 time=2.98 ms
64 bytes from 100.99.76.1: icmp_seq=7 ttl=64 time=2.95 ms
64 bytes from 100.99.76.1: icmp_seq=8 ttl=64 time=2.93 ms
64 bytes from 100.99.76.1: icmp_seq=11 ttl=64 time=3.01 ms
64 bytes from 100.99.76.1: icmp_seq=12 ttl=64 time=3.01 ms
64 bytes from 100.99.76.1: icmp_seq=15 ttl=64 time=3.01 ms
64 bytes from 100.99.76.1: icmp_seq=17 ttl=64 time=3.03 ms
64 bytes from 100.99.76.1: icmp_seq=18 ttl=64 time=3.08 ms
64 bytes from 100.99.76.1: icmp_seq=19 ttl=64 time=3.13 ms
64 bytes from 100.99.76.1: icmp_seq=21 ttl=64 time=3.06 ms
64 bytes from 100.99.76.1: icmp_seq=22 ttl=64 time=3.02 ms
64 bytes from 100.99.76.1: icmp_seq=24 ttl=64 time=2.20 ms
64 bytes from 100.99.76.1: icmp_seq=25 ttl=64 time=2.90 ms
64 bytes from 100.99.76.1: icmp_seq=27 ttl=64 time=2.62 ms
64 bytes from 100.99.76.1: icmp_seq=32 ttl=64 time=2.81 ms
64 bytes from 100.99.76.1: icmp_seq=34 ttl=64 time=3.25 ms
64 bytes from 100.99.76.1: icmp_seq=36 ttl=64 time=2.69 ms
64 bytes from 100.99.76.1: icmp_seq=38 ttl=64 time=2.75 ms
64 bytes from 100.99.76.1: icmp_seq=39 ttl=64 time=2.99 ms
64 bytes from 100.99.76.1: icmp_seq=41 ttl=64 time=2.85 ms
64 bytes from 100.99.76.1: icmp_seq=44 ttl=64 time=2.87 ms
64 bytes from 100.99.76.1: icmp_seq=48 ttl=64 time=2.76 ms
64 bytes from 100.99.76.1: icmp_seq=49 ttl=64 time=2.45 ms
64 bytes from 100.99.76.1: icmp_seq=50 ttl=64 time=2.96 ms
64 bytes from 100.99.76.1: icmp_seq=51 ttl=64 time=2.97 ms
64 bytes from 100.99.76.1: icmp_seq=52 ttl=64 time=2.97 ms
64 bytes from 100.99.76.1: icmp_seq=53 ttl=64 time=2.92 ms
64 bytes from 100.99.76.1: icmp_seq=54 ttl=64 time=4.97 ms
64 bytes from 100.99.76.1: icmp_seq=56 ttl=64 time=2.89 ms
64 bytes from 100.99.76.1: icmp_seq=57 ttl=64 time=2.89 ms
64 bytes from 100.99.76.1: icmp_seq=59 ttl=64 time=2.92 ms
64 bytes from 100.99.76.1: icmp_seq=60 ttl=64 time=2.97 ms
64 bytes from 100.99.76.1: icmp_seq=61 ttl=64 time=2.95 ms
64 bytes from 100.99.76.1: icmp_seq=62 ttl=64 time=4.32 ms
64 bytes from 100.99.76.1: icmp_seq=63 ttl=64 time=3.05 ms
64 bytes from 100.99.76.1: icmp_seq=64 ttl=64 time=2.94 ms
64 bytes from 100.99.76.1: icmp_seq=65 ttl=64 time=4.06 ms
64 bytes from 100.99.76.1: icmp_seq=67 ttl=64 time=2.94 ms
64 bytes from 100.99.76.1: icmp_seq=69 ttl=64 time=2.96 ms
64 bytes from 100.99.76.1: icmp_seq=70 ttl=64 time=2.91 ms
64 bytes from 100.99.76.1: icmp_seq=71 ttl=64 time=2.75 ms
64 bytes from 100.99.76.1: icmp_seq=72 ttl=64 time=2.86 ms
64 bytes from 100.99.76.1: icmp_seq=73 ttl=64 time=2.97 ms
64 bytes from 100.99.76.1: icmp_seq=74 ttl=64 time=2.94 ms
64 bytes from 100.99.76.1: icmp_seq=75 ttl=64 time=3.01 ms
64 bytes from 100.99.76.1: icmp_seq=76 ttl=64 time=2.96 ms
64 bytes from 100.99.76.1: icmp_seq=77 ttl=64 time=2.90 ms
64 bytes from 100.99.76.1: icmp_seq=79 ttl=64 time=2.98 ms
64 bytes from 100.99.76.1: icmp_seq=81 ttl=64 time=3.05 ms
64 bytes from 100.99.76.1: icmp_seq=83 ttl=64 time=3.05 ms
64 bytes from 100.99.76.1: icmp_seq=85 ttl=64 time=3.02 ms
64 bytes from 100.99.76.1: icmp_seq=86 ttl=64 time=3.07 ms
64 bytes from 100.99.76.1: icmp_seq=88 ttl=64 time=3.09 ms
64 bytes from 100.99.76.1: icmp_seq=89 ttl=64 time=2.50 ms
64 bytes from 100.99.76.1: icmp_seq=93 ttl=64 time=2.51 ms
64 bytes from 100.99.76.1: icmp_seq=95 ttl=64 time=2.64 ms
64 bytes from 100.99.76.1: icmp_seq=97 ttl=64 time=2.22 ms
64 bytes from 100.99.76.1: icmp_seq=99 ttl=64 time=3.17 ms
64 bytes from 100.99.76.1: icmp_seq=106 ttl=64 time=2.31 ms
--- 100.99.76.1 ping statistics ---
107 packets transmitted, 61 received, 42.9907% packet loss, time 107489ms
rtt min/avg/max/mdev = 2.204/2.965/4.970/0.406 ms

Sousie · May 6, 2026

Maartenb83 said:
Hi, below is my ping to ONT directly. I also couldnt activate ONT with Afrihost, but seems the ping worked.

C:\Users\Maarten>ping -t 100.99.40.1

Pinging 100.99.40.1 with 32 bytes of data:
Reply from 100.99.40.1: bytes=32 time=2ms TTL=64
Request timed out.
Reply from 100.99.40.1: bytes=32 time=2ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 100.99.40.1: bytes=32 time=4ms TTL=64
Request timed out.
Reply from 100.99.40.1: bytes=32 time=2ms TTL=64
Request timed out.
Reply from 100.99.40.1: bytes=32 time=4ms TTL=64
Request timed out.
Reply from 100.99.40.1: bytes=32 time=3ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 100.99.40.1: bytes=32 time=2ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 100.99.40.1: bytes=32 time=2ms TTL=64
Reply from 100.99.40.1: bytes=32 time=3ms TTL=64
Reply from 100.99.40.1: bytes=32 time=2ms TTL=64
Request timed out.
Reply from 100.99.40.1: bytes=32 time=2ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 100.99.40.1: bytes=32 time=2ms TTL=64
Request timed out.
Reply from 100.99.40.1: bytes=32 time=3ms TTL=64
Request timed out.
Reply from 100.99.40.1: bytes=32 time=4ms TTL=64
Reply from 100.99.40.1: bytes=32 time=4ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 100.99.40.1: bytes=32 time=2ms TTL=64
Reply from 100.99.40.1: bytes=32 time=3ms TTL=64
Request timed out.
Reply from 100.99.40.1: bytes=32 time=6ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Reply from 100.99.40.1: bytes=32 time=3ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Request timed out.

View attachment 1906084

Yeah, I experienced the same. Was a mission to get the results here xD

Fishzn · May 6, 2026

Fishzn said:
Thanks, seems like an area fault, checked in the residents wa group now and some others experiencing the same in the area but not everyone!

Internet started working again last night , but it's back off again this morning. Can you check what is up again? Tried logging with MFN but they said I need to go via AH

Mostly no Internet for 2+ days now. @Afrigirl

Afrigirl · May 6, 2026

Fishzn said:
Internet started working again last night , but it's back off again this morning. Can you check what is up again? Tried logging with MFN but they said I need to go via AH Mostly no Internet for 2+ days now. @Afrigirl

I have logged it with MFN. #1359479

b1nary · May 6, 2026

@Afrigirl Same here in Milnerton Cape Town on Frogfoot , seems to have started on Monday

Conack · May 6, 2026

Afrigirl said:
We are checking the Frogfoot issues.

Thanks, I've logged a ticket through the clientzone.

I can confirm my neighbour's connection is the same.
His speedtest.net results: 270ms 12mbps/3mbps

Maartenb83 · May 6, 2026

Any resolution in progress? It's now going on for hours already and not even mentioned on your status page.

I am reading reports all over town internet being down, and all on Afrihost. So it doesn't seem to be a general Frogfoot issue, but more an Afrihost issue if you ask me.

I hope we can get atleast some internet today, knowing there will be a general Frogfoot maintenance tonight as well.

Afrigirl · May 6, 2026

Maartenb83 said:
Any resolution in progress? It's now going on for hours already and not even mentioned on your status page.

I am reading reports all over town internet being down, and all on Afrihost. So it doesn't seem to be a general Frogfoot issue, but more an Afrihost issue if you ask me.

I hope we can get atleast some internet today, knowing there will be a general Frogfoot maintenance tonight as well.

Hi.

Yes, it is on VLANs allocated specifically to Afrihost.
The NOC team is liaising with Frogfoot.

Maartenb83 · May 6, 2026

Afrigirl said:
Hi.

Yes, it is on VLANs allocated specifically to Afrihost.
The NOC team is liaising with Frogfoot.

Thank you for the update

. Then we now have to wait and see

.

Sousie · May 6, 2026

Afrigirl said:
Hi.

Yes, it is on VLANs allocated specifically to Afrihost.
The NOC team is liaising with Frogfoot.

Lol, Frogfoot might as well just run the script now. Not like we can really use the internet anyway

Convex · May 6, 2026

Stable for the past 10 minutes. Cross fingers it continues.

Maartenb83 · May 6, 2026

My internet seems stable for the last 10 min. Thanks. Hope everyone else their internet also comes back soon.

Afrigirl · May 6, 2026

@Sousie @F2006 @b1nary @Conack @Convex
Please check now

F2006 · May 6, 2026

Afrigirl said:
@Sousie @F2006 @b1nary @Conack @Convex
Please check now

Looking good so far:

--- 102.182.112.1 ping statistics ---
147 packets transmitted, 147 received, 0% packet loss, time 146189ms
rtt min/avg/max/mdev = 2.438/3.247/4.986/0.378 ms

Sousie · May 6, 2026

Afrigirl said:
@Sousie @F2006 @b1nary @Conack @Convex
Please check now

Seems to be stable! Thanks for the help

b1nary · May 6, 2026

Afrigirl said:
@Sousie @F2006 @b1nary @Conack @Convex
Please check now

Looks good now , thanks.

Fishzn · May 6, 2026

Afrigirl said:
I have logged it with MFN. #1359479

Thanks MFN came through and say they resolved their issues. Still no Internet on my side after router reboot. Can you reset it on your end for me please?

now05ster · May 6, 2026

F2006 said:
Looking good so far:

It's much better. Good to have you back, Afrigirl.

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