Afrihost

Gandalf the Gray · Jul 21, 2026

Do you request it from AH?

drykie · Jul 21, 2026

Apogee said:
It is Openserve.

View attachment 1923443

Holy moly. I take it back. Also requested myne today. Congrats Apogee with the upgrade, even if it "has not been launched yet." Many of us are awaiting the long "pending" progress.

Afrigirl · Jul 22, 2026

Gandalf the Gray said:
Do you request it from AH?

I will try to process the order manually.

Gandalf the Gray · Jul 22, 2026

Thanks Afrigirl.

Edit: I see it is done. Thank you so much

ghaye · Jul 22, 2026

What is the process to change from the R1297 package to the R697 package? I know which one I'd rather be paying.

Afrigirl · Jul 22, 2026

ghaye said:
What is the process to change from the R1297 package to the R697 package? I know which one I'd rather be paying.

View attachment 1923482

We are having the Dev team correct it; it appears there was a mismatch between the package and the pricing.
Our sincere apologies for the confusion and any inconvenience caused.

MDE · Jul 22, 2026

@Afrigirl there seems to be a routing issue between 169.1.248.xxx towards my public IP 165.73.

Connection between two devices cannot be established.

Connection over Mobile data (Vodacom) works fine.

Afrigirl · Jul 22, 2026

MDE said:
@Afrigirl there seems to be a routing issue between 169.1.248.xxx towards my public IP 165.73.

Connection between two devices cannot be established.

Connection over Mobile data (Vodacom) works fine.

Checking.

Afrigirl · Jul 22, 2026

MDE said:
@Afrigirl there seems to be a routing issue between 169.1.248.xxx towards my public IP 165.73.

Connection between two devices cannot be established.

Connection over Mobile data (Vodacom) works fine.

Are you able to ping 169.1.248.xxx?

Afrigirl · Jul 22, 2026

Afrigirl said:
We are having the Dev team correct it; it appears there was a mismatch between the package and the pricing.
Our sincere apologies for the confusion and any inconvenience caused.

The team has identified the bug and will be working on fixing it.

MDE · Jul 22, 2026

Afrigirl said:
Are you able to ping 169.1.248.xxx?

No. And 169.1.248 cannot ping 165.73

Loss happens at 100.127.11.143

Afrigirl · Jul 22, 2026

MDE said:
No. And 169.1.248 cannot ping 165.73

Loss happens at 100.127.11.143

please share a screenshot.

MDE · Jul 22, 2026

Afrigirl said:
please share a screenshot.

Code:

|-------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                    |
|                       Host              -   %%  | Sent | Recv | Best | Avrg | Wrst | Last |
|-------------------------------------------------|------|------|------|------|------|------|
| 192.168.XX.XX                            -    0 |   14 |   14 |    0 |    0 |    1 |    0 |
| 165.73.101.193                           -    0 |   14 |   14 |    1 |    1 |    4 |    2 |
| 100.127.11.143                           -    0 |   14 |   14 |    1 |    1 |    3 |    2 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
| No response from host                    -  100 |    2 |    0 |    0 |    0 |    0 |    0 |
|_________________________________________________|______|______|______|______|______|______|
   WinMTR-Refresh v0.97 GPL V2

Code:

Tracing route to 165-73-XXX-XXX.ip.ahisp.co.za [165.73.XXX.XXX]
over a maximum of 30 hops:

  1     1 ms     5 ms     1 ms  dlinkrouter.Dlink [192.168.0.1]
  2     7 ms     3 ms     6 ms  169-1-248-193.ip.ahisp.co.za [169.1.248.193]
  3     8 ms     7 ms     5 ms  100.127.11.133
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.

Gandalf the Gray · Jul 22, 2026

My speedtest

Gandalf the Gray · Jul 22, 2026

I would have like to be closer to 1Gbps though. With my 500Mbps I got constant speeds of around 512Mbps. But not complaining though

drykie · Jul 22, 2026

Gandalf the Gray said:
I would have like to be closer to 1Gbps though. With my 500Mbps I got constant speeds of around 512Mbps. But not complaining though

I also submitted my 1Gbps via Afrihost app. Still pending. How did you go about getting yours early?

Afrigirl · Jul 22, 2026

drykie said:
I also submitted my 1Gbps via Afrihost app. Still pending. How did you go about getting yours early?

Hi,

Please send me a DM with your account details.

As mentioned yesterday, these orders are failing because the implementation hasn't been fully completed yet. As a result, we have to complete the service change requests manually.

Soul Assassin · Jul 22, 2026

Gandalf the Gray said:
I would have like to be closer to 1Gbps though. With my 500Mbps I got constant speeds of around 512Mbps. But not complaining though

The reason why you got 500 on your 500 package was essentially because it's just a gigabit line of 1024 limited down to 512, the reason you're "only" getting 940Mbps is due to all sorts of things like TCP overhead etc.

The default Gigabit Ethernet has a potential frame throughput of 81000 per second and therefore a high throughput for actual data (about 118 MB/s), giving efficiency of 94%, or 940Mbps.

For you to get 1000Mbps down everything along the line would need to be upgraded to say 2.5Gbps ports and then that gets limited down to 1024Mbps again.

For reference if you didn't know, the max speed of a 100Mbps port is 94Mbps due to the same reasons as your 1000Mbps service only getting 940Mbps.

RedDevil7108 · Jul 23, 2026

Hi,

Best so far on 1Gbps, but ranges from averages 930-940/475-485...

RedDevil7108 · Jul 23, 2026

Intl. seems weird:

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