Afrihost - Pure Fibre Feedback Thread Part 2

now05ster said:
Thanks, didn't see anything on the status page.

Appreciate.
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Apologies for that. These migrations to the new equipment are supposed to have zero impact, and we have done a lot of them already. We missed a config step on the Frogfoot vlan 3639 and saw the issue and fixed it so really sorry for the connection issues.
 
AfriNatic said:
Apologies for that. These migrations to the new equipment are supposed to have zero impact, and we have done a lot of them already. We missed a config step on the Frogfoot vlan 3639 and saw the issue and fixed it so really sorry for the connection issues.
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Appreciate the responsiveness.
 
dmostert said:
Morning,

What is the status on the 1GBS OpenServe option?
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Working as expected since launch date.


1b62160bb1b60e9068e9d2a57a55f08e.jpg
 
Last edited:
@Afrigirl

The issues with certain CDNs is still ongoing it’s become very frustrating to have things buffering multiple times and my video quality dropping from 1080p to 360p and still buffering. YouTube struggles as well sometimes not maintaining 720p

The issues are not new and have been going on for around a year but nothing solid is being done about it . I’ve upgraded my router from the Huawei provided, my streaming devices were not changed as well. But as soon as I use WARP (1.1.1.1) on my entire network buffering is non existent.

The same video , the same episode immediately stops having issues from buffering every 5 minutes and dropping quality to instant high quality video via warp.

The odd thing is Netflix and Dstv now works no problem without the vpn , Netflix streams in full 4K as well as Amazon prime.

But services like YouTube and crunchyroll have been giving me a headache even plugging in my cool ideas 5G shows no issues.

What gives Afrihost I cannot keep blaming my hardware when warp works fine on these services on the same hardware and devices. YouTube instant 1440p and 4K and crunchy 1080p which is the max
 
William1102 said:
@Afrigirl

The issues with certain CDNs is still ongoing it’s become very frustrating to have things buffering multiple times and my video quality dropping from 1080p to 360p and still buffering. YouTube struggles as well sometimes not maintaining 720p

The issues are not new and have been going on for around a year but nothing solid is being done about it . I’ve upgraded my router from the Huawei provided, my streaming devices were not changed as well. But as soon as I use WARP (1.1.1.1) on my entire network buffering is non existent.

The same video , the same episode immediately stops having issues from buffering every 5 minutes and dropping quality to instant high quality video via warp.

The odd thing is Netflix and Dstv now works no problem without the vpn , Netflix streams in full 4K as well as Amazon prime.

But services like YouTube and crunchyroll have been giving me a headache even plugging in my cool ideas 5G shows no issues.

What gives Afrihost I cannot keep blaming my hardware when warp works fine on these services on the same hardware and devices. YouTube instant 1440p and 4K and crunchy 1080p which is the max
Click to expand...
Hi.
I'd like to apologise that our troubleshooting came across as us blaming your hardware; we were simply trying to rule out all possible causes.

I'm glad to confirm that the CDN issue has since been resolved. That said, we would still like to investigate your experience further on a case-by-case basis. Could you please let us know which DNS servers you are currently using?
 
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