Afrihost - Pure Fibre Feedback Thread Part 2

Afrigirl said:
Hi.
I'd like to apologise that our troubleshooting came across as us blaming your hardware; we were simply trying to rule out all possible causes.

I'm glad to confirm that the CDN issue has since been resolved. That said, we would still like to investigate your experience further on a case-by-case basis. Could you please let us know which DNS servers you are currently using?
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Hi Afrigirl

Understandable and no problem.

DNS is always the default I have not changed it so I assume it is Afrihost's DNS and when I update Fortnite it does pull it off your caches.
 
Hi @Afrigirl my WiFi connection is completely down. I have contacted Afrihost and for feedback.

“At this stage, the fault is showing against your service, but this does not necessarily mean that your line is the only service affected. The fault description indicates an issue with equipment on the data network, which needs to be investigated and resolved by the relevant technical team.”


Please assist me as I need my WiFi connection as I work online. This is quite urgent and would like it resolved today
 
Joslyn_ said:
Hi @Afrigirl my WiFi connection is completely down. I have contacted Afrihost and for feedback.

“At this stage, the fault is showing against your service, but this does not necessarily mean that your line is the only service affected. The fault description indicates an issue with equipment on the data network, which needs to be investigated and resolved by the relevant technical team.”


Please assist me as I need my WiFi connection as I work online. This is quite urgent and would like it resolved today
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Hi.

Please share the ticket ID or you can drop me a DM with your details.
 
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