Packet loss at night between 18:30 - 22:00

Nobody wants to tell me what the issue is... STATE SECRET apparently...
Whatever, I appreciate your insight but since there's STATE SECRETS involved, I cannot be sure. What I do know is I have had to pay for a NordVPN sub to get around this for close on two years already.
Have you switched ISP as yet?
 
Hi, they somewhat fixed the problem with us, we are facing a problem where randomly everything won't load, we start getting errors like "ERR_CONNECTION_REFUSED", "TOOK TOO LONG TO RESPOND", etc. It happens across all devices on the network. And on top of that, when we go to https://whatismyipaddress.com/ it is showing us staying to Joburg. We were also told that they would come to our house and no one came and no communication too.
Seems these are 2 different issues/cases at hand.
 
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