fibre

  1. Yuvin Padayachee

    Packet loss at night between 18:30 - 22:00

    Hi, for the past 2 weeks we have been getting severe packet loss between 18:30 and 22:00. We are with Home Connect. We reported and followed up multiple times and still hasn't been fixed. I used 3 different tools to test, https://speed.cloudflare.com/ , https://openpacketloss.com/ and command...
  2. Prineshan_Amichand

    Cool Ideas / Zoom Fibre – Single TCP upload ~20 Mbps, 16 streams ~200 Mbps

    Hi @CoolEscalator, @PBCool I'm hoping someone can assist with a strange upload performance issue that Cool Ideas and Zoom Fibre have been investigating. I have a symmetrical fibre connection, and the connection is clearly capable of approximately 200 Mbps upstream. However, single-stream TCP...
  3. Ash749

    Slow internet in the evenings

    Hi, everyone First post, but hoping someone could point me in the right direction. I'm axxess+vumatel and am really struggling in the evenings with MS. Both my wife and I play games in our free time, and notably I play world of warcraft connecting to EU servers. During the day time my ms is...
  4. Electronaut

    RSAWEB Joining Nightmare

    I've used most of the ISP's in town, some have been a challenge, nothing like this experience though. 1 Sep I decide to try out an RSAWEb/Octotel fibre line for the first time (CT SS) - when connected the line was up for the first 3 days, subsequent 4 days (and counting) zero connection. No...
  5. Luis

    Fibertime connects 500,000 homes with low-cost, uncapped Internet

    R5-per-day fibre network reaches half a million homes in South Africa Low-cost township fibre-to-the-home (FTTH) provider Fibertime has connected over 500,000 homes with its uncapped Internet service. The milestone was announced by Fibertime founder Alan Knott-Craig Jr in a LinkedIn post on...
  6. Luis

    MetroFibre shifts its network expansion strategy

    MetroFibre hits brakes on aggressive fibre rollout in South Africa MetroFibre Networx has shifted its fibre strategy away from aggressive network expansion and towards improving uptake across its existing footprint. “Our build strategy this year has been deliberately selective,” MetroFibre CEO...
  7. Luis

    Openserve reveals 1Gbps fibre-to-the-home products

    Openserve launches 1Gbps fibre-to-the-home Fibre network operator (FNO) Openserve has announced the launch of its first consumer 1Gbps fibre-to-the-home (FTTH) products. The FNO, which is the second largest in South Africa, has refrained from offering 1Gbps FTTH until now, while many of its...
  8. T

    Afrihost Hell. Just stay away from them.

    So about 2 months ago I moved to Afrihost as my ISP, with Frogfoot providing the fibre. One package, paid through Afrihost. I chose Afrihost as they are the "8x ISP of the year". My application was made on the 13th April 2026. The Frogfoot installers which came to my premises couldn't find...
  9. F

    Openserve Web Connect vs Vuma Fibre Reach?

    I've been with Vuma Fibre Reach through Afrihost for years now, as it was the first fibre provider available in my area. I haven't really had any issues, and the technicians are usually quick to resolve them when they do come up. However, I'm looking to cut back on some expenses and was...
  10. V

    Pricing on Static IP

    Hi, I’m considering getting a static IP for my fibre line, my current ISP (Cool Ideas) is charging R100/month. I haven’t found too much information online, but I’ve seen a couple of other ISPs advertising static IPs from around R39 - R59 per month. Would anyone be willing to share what they’re...
  11. kataza

    RSAWeb relocation = hidden fixed-term contract? Charged R2.7k cancellation

    I’ve had RSAWeb since 2021 with no real issues. In Jan 2026 I moved and asked them to relocate my fibre. This was done telephonically. Straightforward request: move the line to the new address. Now here’s where it gets interesting. I later cancelled the service and got hit with a R2,720...
  12. NPrinsloo

    Observed network degradation → sudden recovery (looking for insights)

    A few of us in our estate started seeing increasing connectivity issues over time — initially higher latency during gaming, then dropped Zoom calls, and eventually streaming interruptions and general instability. The estate runs off a shared upstream (effectively a single public IP), so we...
  13. D

    OpenServe 52 Hour Timeouts

    Recently saw a query with Axxess regarding their PPPoE sessions timing out every 52 hours. The behaviour is that the PPPoE session/connection disconnects every 52 hours and then immediately reconnects. Its likely barely noticeable to a lot of users, though clearly visible in routers WAN logs...
  14. Hanno Labuschagne

    Openserve and Vumatel fibre price increases 2026

    Openserve and Vumatel are changing their home fibre prices from April 2026. Please post any communication you may have received from your ISP regarding price changes on your product due to these adjustments.
  15. J

    My PS4's internet speed has been very slow for the past 2 days.

    My PS4's internet speed has been very slow the past 24 hours. 2 days ago I turned off and unplugged our fibre router because there was a thunderstorm and Im always scared the lighting might hit and damage our electrical appliances. Ive done this many times before but wouldnt do it unless...
  16. T

    Axxess is a disappointment

    I've been on this forum on and off from the onset. I asked here many moons ago which ISP would be the best to use for fiber home internet and the suggestion came to use Axxess. I left Jhb in 2021 and lived in the Overberg for a few years where my ISP was a small but effective company. The guys...
  17. Lebogang95

    PS5 download speeds slow on Metrofibre

    Hi all. I have a 1000Mbps/500Mbps line with Metrofibre, and for the most part, I get the speeds I pay for except for when downloading games on my PS5. When it comes to the console, my speeds are terrible. I can barely hit 100Mbps, and on a good day I average around 70Mbps, whether on Ethernet...
  18. Hanno Labuschagne

    SANParks head office clueless about fibre upgrades in one of its own camps

    SANParks head office clueless about fibre upgrades in one of its own camps The South African National Parks (SANParks) Head Office appears to be unaware of Internet upgrades underway at one of its own camps in the Kruger National Park. MyBroadband first learnt of the installation of new...
  19. Hanno Labuschagne

    The man who got the Vodacom-Maziv deal over the finish line

    The man who got the Vodacom-Maziv deal over the finish line Remgro executive Pieter Uys was the driving force behind a successful R11-billion deal, in which Vodacom will acquire a 30% stake in Maziv, which owns Vumatel and DFA. Pieter Uys grew up in the Western Cape, where he attended...
  20. Hanno Labuschagne

    SAPS cracking down on construction mafia

    SAPS cracking down on construction mafia The South African Police Service (SAPS) is cracking down on construction mafias in the country, which threaten and extort money from construction projects, including fibre rollouts. Responding to Parliamentary questions from EFF MP Mbali Dlamini...
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