afrihost fibre customer service

  1. DemonInc

    Get Fiber they Said...

    Good day, This is a reply I posted this Morning on one guy waiting 3 weeks for his Fiber and I though shame 3 weeks, I have been waiting since last year November (2020). I feel your pain my guy. So I'm just posting my story in a new thread. just to see what will happen. I ordered my fiber...
  3. Wilhelmus

    Afrihost has gotten so bad

    I have been using Afrihost as my service provider for more than 3 years now, Fibre Contract, Rain Contract and I had website hosting now and again. The support was good, up until recently, and the quality of service was great. Unfortunately the service I have been receiving the last month from...
    • Wilhelmus
    • Thread
    • afrihost fibre afrihost fibre customer service afrihost fibre openserve bad internet probiders bad service bad service afrihost not resolved
    • Replies: 10
    • Forum: Afrihost Support Forum
  4. B

    Afrihost Fibre FAIL!!!

    Our area recently got fibre. Having been a long standing customer of Afrihost, I went with them for a 20mb 200gb capped package and was guaranteed there would be no throttling or shaping. Day 1, their call center got my order number wrong but still charged me for connection as at that day and...
  5. A

    Afrihost's dire tech support system and some constructive criticism

    TLDR: Afrihost escalations are 100% ineffective (don't trust the escalations for a second); the support team is only equipped to deal with very basic surface issues (reset router and change DNS settings are about as far as it goes); there's clearly either a breakdown of the support system, or an...
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