bad service vodacom

  1. C

    Bad Service

    On the 6th of Feb, we handed in a working Sony Z1 compact at Vodacom Clearwater, it needed to go in under warranty for repair as the battery was faulty. Two weeks later the phone came back with the same problem. It was sent back again. ANother two week later the phone came back apparently the...
  3. K

    Vodacom Iphone4s Promotion

    I have some idio -acracy to share with you. If a new customer opens a Talk 1000 with Vodacom, she receive a free Iphone 4s. If an existing customer would like to change their contract to a more expensive one; ie Talk 1000 the same promotion does not apply. Now, If said consumer ( the one who...
  4. S

    Worse Service Ever VODASCUM again

    To give some context the phone that was originally sent in for repairs was from a contract that was taken out in March 2011, the phone was not even 3 months old when problems arose and we brought it to get booked in for repairs (First job number). About a week and half later we received a call...
  5. K

    Ridiculous customer service from Vodacom

    I was wondering where on the MyADSL forum to post this. I need advice on how to take this complaint further because my patience has run out! Below is the story, its a bit long but that is how long I have been waiting for this thing to be fixed. ============================================= I...
  6. I

    Bad Warranty Service

    Hi all, I am disgusted by the service I've received and currently receiving from the repairs department of Vodacom Tygervalley. I have brought in my phone to Vodacom because I have had a software issue with it. My phone could not function without, obviously a firmware upgrade. I've...
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