Vodacom has unexpectedly deducted about R15,000 over 3 months from my bank account. They insist I have used that much data. IMPOSSIBLE!!! They have ruined me financially because of this. WHO has R15,000 for an internet bill alone??? On my complaint, all they had to say is that it was either a...
Hi guys,
I remember reading a while back that the Consumer Protection Act would force network providers and ISP's to allow the user to retain data/sms/minutes for 12 months before losing it.
Does anyone know if this is true now that CPA is in effect?
Thanks!
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