South Africa's fixed-broadband ISPs with highest NPS revealed
Analytico's 2022 South African ISP Report revealed that Cool Ideas, RSAWeb, and Afrihost topped the net promoter score and customer satisfaction rankings.
Net Promoter Score (NPS) is a good measure of customer loyalty and predicts...
Why data disappears on Vodacom and Cell C's networks
A combination of out-of-bundle (OOB) data usage policies and LTE technology is to blame for data disappearing from Vodacom and Cell C SIMs even when their mobile data is turned off.
That is according to feedback from Cell C chief technology...
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disappearing data
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independent communications authority of south africa (icasa)
long term evolution (lte)
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Handle with care — Cell C's message to regulators on MTN's proposed Telkom acquisition
Cell C CEO Douglas Craigie Stevenson says careful regulatory scrutiny is needed for MTN’s proposed acquisition of Telkom, the Sunday Times reports.
MTN and Telkom announced on 15 July that the companies were...
Back to the office or work-from-home — Mobile operators' remote work policies
South Africa's Covid–19 restrictions ended on 22 June 2022, but mobile network operators MTN and Vodacom have kept their hybrid work policies in effect.
On the other hand, Cell C re-introduced in-office work policies...
South Africa's largest ISPs revealed
Telkom Internet remains South Africa's largest fixed broadband Internet service provider (ISP), but it faces stiff competition from Afrihost, Mweb, and Webafrica.
This is one of the findings of Analytico's 2022 South African ISP Report, which was recently...
Vodacom and MTN rule on the Gautrain
MyBroadband tested mobile broadband coverage and speeds on the Gautrain and found that Vodacom and MTN offer the best services to subscribers.
The Gautrain is an 80-kilometre railway with a north-south component stretching from Johannesburg Park Station to...
Analogue TV switch-off delaying Vodacom and MTN 5G plans
Further delays to South Africa's broadcast digital migration is holding back Vodacom's and MTN's rollouts of services on their newly acquired spectrum.
The mobile network operators' deployment of additional 4G and 5G capacity is stalling...
Fastest mobile speed in South Africa revealed — and it is getting close to 1Gbps
Research by MyBroadband revealed that MTN and Vodacom achieved peak speeds of over 900Mbps on their mobile networks.
MTN achieved a peak speed of 930Mbps on the MyBroadband speed test app using a Galaxy Z Fold 3...
Vodacom beats MTN on its home turf
Testing by MyBroadband revealed that Vodacom achieved faster speeds than MTN at MTN’s headquarters in Fairland, Johannesburg.
MyBroadband performed Internet speed tests at the Gauteng headquarters of MTN, Vodacom, Telkom, Cell C, and Rain.
MTN has the best mobile network in South Africa
MyBroadband Insights has released the Q2 2022 Mobile Network Quality Report, which shows that MTN has the best mobile network in South Africa.
The report is based on 325,863 speed tests performed by 9,386 MyBroadband Speed Test App users across...
How much data South Africans who live in shacks use if you give them uncapped Internet
Among the poorest households in South Africa use up to 3GB or 4GB of data per day if you give them uncapped Internet for free.
That was one of the notable remarks from Vumatel CEO Dietlof Mare during a...
Cellphone shops still going strong, says MTN and Cell C
Mobile network operators are seeing steady sales from their brick-and-mortar stores, despite the shift to online shopping caused by the Covid-19 pandemic and national lockdowns.
MyBroadband asked South Africa's mobile network operators...
MTN beats Vodacom and Telkom as preferred LTE and 5G provider
Analytico’s 2022 South African Broadband and ISP Brand Report revealed that MTN is the preferred 5G and LTE provider, followed closely by Vodacom and Telkom.
The report is based on survey responses from 5,973 South African broadband...
Cell C lenders vote to take 80% loss on their debt to save company
Cell C's secured lenders, who formerly held publicly listed bonds or notes, have voted in favour of a compromise cash-out offer of 20c for every R1 of debt.
The mobile operator said this marks a critical milestone in its...
Mobile operators on track to migrate out of emergency spectrum
South African mobile operators are on track to migrate out of their emergency spectrum assignments and start using the frequencies they bought at auction in March.
The Independent Communications Authority of South Africa (Icasa)...
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broadcasting digital migration
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digital terrestrial television (dtt)
independent communications authority of south africa (icasa)
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South Africa's weak rand hurts cellular contract prices
Foreign exchange rates directly impact the cost of devices from international manufacturers, causing South African operators to increase phone contract prices if the rand weakens.
This is because device manufacturers are primarily based...
FNB Connect — What South Africa's biggest MVNO offers
First National Bank has been offering its own mobile virtual network operator (MVNO) called FNB Connect since June 2015.
The MVNO amassed 100,000 SIM activations only five months after its launch, which grew to 832,700 by the end of FNB's...
Crucial Cell C meeting postponed after curious punctuality problem
A meeting for Cell C's priority creditors to vote on whether they will take an 80% haircut on their debt to facilitate the operator's recapitalisation plan has been postponed.
Cell C has not been able to pay its debts, and...
It takes 3 hours to read Telkom's T&Cs
If you want to read Telkom, Vodacom, Cell C, or MTN’s terms and conditions before you sign up for a service, it can take up to 3 hours.
Mobile network operators have comprehensive terms and conditions (T&Cs) linked to their data and voice products.
Cell C customers could get 5G soon
Cell C customers could have access to 5G connectivity soon as the mobile network operator says it is in talks with its infrastructure partners to implement the service.
MyBroadband asked Cell C whether it planned to launch a 5G network for its customers, and...