How much it really costs to cancel your Cell C contract
Cell C customers who plan to cancel their contracts prematurely must be aware that the network charges an early penalty fee.
Under the Consumer Protection Act (CPA), a mobile network subscriber can cancel a fixed-term contract before the...
Cell C heading for bankruptcy — unless a deal is struck
Cell C is technically insolvent and is heading for bankruptcy unless a deal is struck to recapitalise the company.
Cell C's latest financial results show the company's total liabilities of R21.4 billion far exceed its total assets of R8.2...
Blue Label launches bond process to save Cell C
Cell C has called a meeting of debtors to vote on whether they will take an 80% haircut on their debt as part of a deal to recapitalise the mobile operator.
The company has not been able to pay its debts, and should the recapitalisation not...
South Africa's exclusive R10-billion Capex Club
If you do not have R10 billion to invest in your network each year, don’t even think of taking on Vodacom and MTN. At least not on a national scale.
Vodacom’s latest financial results revealed that it invested over R11 billion in its South...
Cell C dodges 5G spectrum questions
Cell C acquired spectrum in the 3,500MHz frequency band during the auction held earlier this year, and the mobile operator will use the asset to further develop its virtualised radio network.
This is according to Cell C's chief technology officer Schalk...
Big Cell C network outage — Mobile data and website offline
Numerous Cell C customers across South Africa have reported they have been unable to use the operator's mobile or fibre networks from late Thursday morning.
Downdetector showed a steep increase in reports from Cell C customers from...
Rain still the lone wolf in uncapped mobile data
Rain is still the only mobile network operator in South Africa to offer uncapped mobile data without limiting fair usage thresholds.
While Rain's offerings are subject to some limitations — streaming quality, for instance — its uncapped packages...
Best-selling smartphones in South Africa
Android devices dominate smartphone sales in South Africa, and the best-selling devices vary between post-paid and pre-paid customers, according to Cell C and MTN.
MTN told MyBroadband that Android devices make up 94% of the smartphones on its network...
South Africans hate their cellular network provider
Research from DataEQ, in partnership with Deloitte Africa, shows that telecoms remains South Africa’s least-liked industry.
The latest South African Telecommunications Sentiment Index revealed that the sector ranked last for the second...
These charts show how much money South Africa's operators spend on their networks
South African operators' investments in their networks have gradually declined over the past four years, with spending totalling R47.6 billion in 2017, compared with R34 billion in 2021.
This is according to...
Communications minister scores R29,000 Samsung smartphone from Telkom
Telkom gifted communications minister Khumbudzo Ntshavheni a Samsung Galaxy Note 20 Ultra, valued at R29,000, and a Samsung Galaxy Watch Active, valued at R6,000.
This was revealed in parliament's latest Register for...
Best mobile network in South Africa at the beginning of 2022
MyBroadband Insights has released the Q1 2022 Mobile Network Quality Report, which shows that MTN has the best mobile network in South Africa.
The report is based on 303,465 speed tests performed by thousands of MyBroadband Speed...
How much money South Africa's cellphone networks make
South Africa's mobile network operators generate around 74% more revenue than fixed-line service providers, and data services dominate other products, the State of the ICT Sector report reveals.
The Independent Communications Authority of...
Why a proposed 6-month data expiry rule could be a bad idea
South Africa's biggest mobile network operator Vodacom has warned that the proposed amendment of bundle expiry rules could make data more expensive.
Icasa recently published its Draft End-user and Subscriber Service Charter Amendment...
Network vendors compared — Huawei, Nokia, ZTE, and Ericsson
MyBroadband’s Q1 2022 speed test data revealed that South Africans enjoy the fastest mobile network performance on radio equipment from Huawei.
The report is based on over 300,000 speed tests performed by MyBroadband speed test app...
Cancelled my CellC contract at the beginning of 2020, paid the aoutstanding amount, and ported elsewhere.
Application for an overdraft was turned down, as my credit record showed an outstanding balance to CellC. I contacted the CellC customer care line who a) confirmed I do not have an account...
Vodacom and MTN could soon be forced to collect your biometric data
The Independent Communications Authority of South Africa (Icasa) has published draft regulations that will require mobile network operators to collect subscriber biometric data.
This is to crack down on SIM swap fraud, the...
TransUnion hackers leak Cell C and ANC member databases
The group claiming responsibility for the attack on TransUnion, N4ughtySecTU, has posted a Cell C customer database as part of a series of leaks to prove their claims.
They have also posted a database containing the personal data of ANC...
Spectrum auction winners announced — Vodacom and MTN to spend R5 billion each
The Independent Communications Authority of South Africa (Icasa) has announced the conclusion of the much-anticipated high-demand radio frequency spectrum auction.
The auction involved six qualified bidders: Cell C...
Cell C kills best prepaid data deals
Cell C has quietly scrapped three of its best-value prepaid data bundles from its Home Connecta Flexi range.
MyBroadband Forum members noticed the change on Cell C's website and mobile app on Monday.