mtn billing

  1. S

    MTN Black Friday Billing Issues.

    Hello MyBBers Has anyone experience a steep increase in the billing for Black Friday deals and hit a brick wall trying to resolve. My contract was due for upgrade but the new Black Friday deals were not released as yet. MTN websites advises they will notify you when the promotional deal is...
  3. S

    MTN Out of Bundle Data Discount

    Hi Does anyone know how I can get some discount on my Out Of Data Bundle charges. MTN thought they did me a favor by giving me 30GB LTE data for free. I exceeded this by 7Gb and now sit with a R5000.00 bill. Thanks
  4. G

    MTN - They took money without permission (No news there?)

    Dear all, Just want to raise an issue here and hopefully get some help/suggestions from the wise folk. Its my friend's case but I am raising it here. 1. So my friend is an existing contract customer of MTN as he signed up for an iPhone contract 18 months ago. 2. 2 months ago, somebody...
  5. W

    MTN is Still Billing Me For a PROMO FEE 4 Months After My Contract Has Finished!!

    Dear MTN, I have been a customer for 13 years. However dealing with MTN over the last 4 months has waisted an enormous amount of my time and caused a massive amount of STRESS. :mad: You STILL continue to charge me a PROMO FEE after my 24 month contract has ended!! Not only has my contract...
  6. J

    Got an Invoice for R23 444.67

    I've never had this kind of problem with mtn, this morning got to work opened my email to find the statements from mtn & 1 of my line that i barely use, racked up R20548.83 worth of packet switched data calls in 1day. According to my knowledge there was supposed to be a 24hr Uncapped...
    • jjvaardt
    • Thread
    • mtn billing mtn broadband mtn bundle mtn call centre
    • Replies: 54
    • Forum: MTN Mobile Data
  7. H

    MTN 24h Uncapped Data Bundle Scam

    My wife is currently very furious! She bought this 24 hour data bundle during August. She received an SMS that she had purchased it. We then downloaded some stuff non stop. Speed was terrible, but we tried to get as much value from the 24 hours as possible. The billing department contacted her...
  8. T

    MTN-Over priced and now steals air time

    i have been on the phone from roughly 4pm today to figure out what has happened to my air time loaded on to my any time top up account with MTN I made a purchase of 50 rand worth of airtime and made 2 phone calls, no more than 2 min in total (12 seconds and 1min and 32 seconds) but somehow...
  9. LCBXX

    Being Charged for in-bundle data usage

    This is now the second time MTN has charged me for data usage not exceeding my bundle, or the 20% of my bundle as stipulated in their Terms & Conditions. Anyone else have this issue? In May 2009 I was charged R2.34 and now for January I was charged 7c. I'm on the Anytime 200 package... What...
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