@rain_billing

  1. R

    Billed for a SIM I did not request.

    Happy new year all. I have not used rain in years, however I was shocked to see that I have outstanding bills (3 months) with rain for non-payment on a SIM I never requested. Am curious as to how this is possible without my consent or authorisation, as all my relevant accounts (e-mail/google)...
  3. HSilinda

    Rain 5g

    my rainone router is not working, I tried contacting the support team but I did not receive any help, I tried logging into the website it appears that the router does not detect the sim . And my payment date keeps on changing every 4 months which is something that I dont understand .Please help...
  4. RainUser007

    Frustrated rain user

    Good day, Please note that I am not receiving replies to my complaints and cannot get through to your call centre. I have cancelled this service last month and was debited again for something I am not using, please refund my account immediately as this debit on my account was without my consent.
  5. C

    RAIN BILLING

    Has anyone else had RAIN billing issues? Long story short, I had rain sim and used rain for about a year. I moved my payment date up by a couple of days to accommodate my new salary date. I was then billed an extra month. I was under the impression that we were billed upfront and that I would...
  6. A

    Rain keep deducting even after I have cancelled @Oct the subscription

    I cancelled the subscription but still got deducted and I have the next billing date
  7. R

    Rain continues to help themselves to my bank account

    Who does one report RAIN to? I cancelled a new service with them as it never worked but they made sure to bill me - what a mission to get the credit back imagine. The unit and sim cards were returned yet they are helping themselves to my money for something I do not have and is in their...
  8. N

    Billing issue

    Good day rain please assist I made a payment on the 28th of last month and now my service is suspended again even though I payed. Please urgently assist in restoring services it’s been more than 20 hours now with out internet access @Rain
  9. E

    Rain sim card has no service

    Hi my rain sim card has not had network since yesterday
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