CheriseWhite
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- Joined
- Nov 30, 2023
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Has anyone else had RAIN billing issues?
Long story short, I had rain sim and used rain for about a year. I moved my payment date up by a couple of days to accommodate my new salary date. I was then billed an extra month. I was under the impression that we were billed upfront and that I would only be charged pro-rata for those days. Fast forward a couple of months, 5G was switched off in my area and I then decided to cancel.
I am now being harassed by debt collectors for R599 however, I was disconnected and my router was collected soon thereafter. I understand that R599 isn't a lot of money but out of principal, it's not acceptable.
When you sign up for Rain, you pay and then they activate the sim.
When did Rain become postpaid?
Long story short, I had rain sim and used rain for about a year. I moved my payment date up by a couple of days to accommodate my new salary date. I was then billed an extra month. I was under the impression that we were billed upfront and that I would only be charged pro-rata for those days. Fast forward a couple of months, 5G was switched off in my area and I then decided to cancel.
I am now being harassed by debt collectors for R599 however, I was disconnected and my router was collected soon thereafter. I understand that R599 isn't a lot of money but out of principal, it's not acceptable.
When you sign up for Rain, you pay and then they activate the sim.
When did Rain become postpaid?
