@rain_networks

  1. HSilinda

    Rain 5g

    my rainone router is not working, I tried contacting the support team but I did not receive any help, I tried logging into the website it appears that the router does not detect the sim . And my payment date keeps on changing every 4 months which is something that I dont understand .Please help...
  3. RainUser007

    Frustrated rain user

    Good day, Please note that I am not receiving replies to my complaints and cannot get through to your call centre. I have cancelled this service last month and was debited again for something I am not using, please refund my account immediately as this debit on my account was without my consent.
  4. K

    Rain router

    I have been without connectivity for 2 days. I called Rain contact centre numerous times and no one seems to have an idea of how to resolve my network issues. Both my 4G and 5G are off and I’m supposed to have started working today (working from home) but couldn’t because Rain seems to be down...
  5. C

    RAIN BILLING

    Has anyone else had RAIN billing issues? Long story short, I had rain sim and used rain for about a year. I moved my payment date up by a couple of days to accommodate my new salary date. I was then billed an extra month. I was under the impression that we were billed upfront and that I would...
  6. F

    Assistance with numerous failed live recognition

    I have been struggling for 3 days with the live face recognition. I have sent numerous emails because of this but I have not received a response nor assistance. Can someone from rain network please assist me or can I get a full refund of my money cause I paid the full R479 for the unlimited data...
  7. A

    No Network on Rain 5G

    For the past 2 weeks my rain 5G router keeps losing network for hours, at any time it just loses connection. It's really bad because I have to be on video calls almost half the day. I have been trying to talk to one of rain people from the twitter handle to the website own to here no one has...
  8. E

    Rain sim card has no service

    Hi my rain sim card has not had network since yesterday
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