Assistance with numerous failed live recognition

[Frustrated by rain]

I have been struggling for 3 days with the live face recognition. I have sent numerous emails because of this but I have not received a response nor assistance. Can someone from rain network please assist me or can I get a full refund of my money cause I paid the full R479 for the unlimited data yet I Have not been able to use it.

 

[rain_mobile]

Hi

could i please get your email linked to you r rain profile ?

 

[rain_mobile]

Thank you , i should have asked you to PM it to me this is a public platform so i would suggest rather delete the above post

 

[Frustrated by rain]

Thank you for the advice can you kindly assist me now.

 

[Frustrated by rain]

I am still experiencing the same problem with the failed live face recognition. Can I please be assisted yhooo

 

[rain_mobile]

I am still experiencing the same problem with the failed live face recognition. Can I please be assisted yhooo

apologies for the inconvenience please note i will be assisting you via PM.

 

[Frustrated by rain]

I sent you guys an email about this on Monday already and only now you sending it to the Rica department? Common guys, I'm sure you can do better than that! What am I supposed to do for the time being wait for another 3 days to get a response?

 

[Kiemo]

I sent you guys an email about this on Monday already and only now you sending it to the Rica department? Common guys, I'm sure you can do better than that! What am I supposed to do for the time being wait for another 3 days to get a response?

Bro ... Chill he just said his assistanting you via PM ...

No point on sending messages that happened Monday already be glad you getting help ...

I know how frustrated by rain you are but it won’t help if you getting help as in now ... so be patient don’t blame one person for a whole companies problems ...

 

[Frustrated by rain]

Maybe if I had some "RAIN" I would be able chill.

 

[Kiemo]

Maybe if I had some "RAIN" I would be able chill.

Lol ... bro we all in the same boat at times .. just work with the rain guy on here his trying his best bro

 

[Frustrated by rain]

Thank you. My simcard has been activated now. Thank you to everyone that assisted me. Really appreciate it.

 

[Frustrated by rain]

Greetings,

I have not yet received an sms telling me my simcard is activate since yesterday. Can you please Assist.

 

[rain_mobile]

Greetings,

I have not yet received an sms telling me my simcard is activate since yesterday. Can you please Assist.

Hi @Frustrated by rain Please respond to the PM i sent you.

 

[Frustrated by rain]

I'm connected everything works perfectly.
Thank you

 

[rain_mobile]

I'm connected everything works perfectly.
Thank you

My Pleasure