telkom billing

  1. G

    Telkom Reverse Rental charge (RC)

    Hello, at the beginning of last month I was without internet or phone for 2 weeks. When the bill came at the end of the month, I was credited accordingly for "Out of serv". But this month I get "Once-off charges" which credit me for -R62 but charge me twice for Reverse Rental charge: R70 + R210...
  3. I

    Help sorting out Telkom billing issue.

    I took out a contract with Telkom in August, my first payment was due on 5 Oct and I paid that via EFT in September. I continued this pattern by paying via EFT the month before the due date month. Everything was going fine until I made the payment due in January on December 28th. But for some...
  4. candygirl

    Help cant cancel my Telkom landline & adsl

    My Telkom account is in arrears and I am unable to cancel my account online, the button is greyed out due to being arrears. So Telkom keeps billing me and I have no services.. I chatted to a Telkom agent today online and they said I must pay up R3,200 then they will allow me to cancel. If I dont...
  5. K

    Impossible to Cancel Telkom & Get Refunds for Their Mistakes

    Please note, this is in no way intended to be a complaint against the provider in question. I have posted the complaint referenced below on HelloPeter. I am simply trying to provide context on the issue and get advice from this tech community on a way forward. Some Insight on The Issue We...
  6. C

    Hats off to Telkom billing

    I'll probably get lambasted for this :) but Telkom's billing department have really impressed me. I've used just about every provider in the country and done my fair share of complaining about the billing so it's only fair to comment when an operator gets something right ;). Every month...
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