uber

  1. Hanno Labuschagne

    Uber downplays rising complaints over safety and service quality

    Uber downplays rising complaints over safety and service quality Uber South Africa has downplayed complaints on online platforms about its declining safety and service quality standards. In early February 2025, MyBroadband reported on a recent flood of complaints about Uber's services on the...
  2. Hanno Labuschagne

    Musk does not want to use Uber for Tesla robotaxi

    Musk does not want to use Uber for Tesla robotaxi Uber Technologies Inc. chief executive officer Dara Khosrowshahi said Elon Musk was not open to making Tesla Inc.’s planned robotaxis available on the ride-sharing platform, making Uber a future competitor. “I’ve had conversations with him at...
  3. Hanno Labuschagne

    Wanatu taking on Uber and Bolt — with Afrikaans-speaking drivers

    Wanatu taking on Uber and Bolt — with Afrikaans-speaking drivers A recently launched South African e-hailing service dubbed Wanatu has the tongues wagging for its policy of only employing drivers who can speak Afrikaans. However, the new platform, dubbed Wanatu, promises more than its unusual...
  4. Hanno Labuschagne

    Uber funding Nigerian startup Moove with up to $100 million — Report

    Uber funding Nigerian startup Moove with up to $100 million — Report Uber Technologies Inc. is in talks to back African vehicle-financing startup Moove in a funding round of as much as $100 million (R1.93 billion), said people familiar with the matter. The US ride-hailing firm will join a...
  5. Hanno Labuschagne

    Uber reports third consecutive quarter with operating profit

    Uber reports third consecutive quarter with operating profit Uber Technologies Inc. reported gross bookings that beat analyst estimates, showing strong global demand for rides and food delivery during the holiday period. Gross bookings, which include delivery orders, ride hails and driver and...
  6. J

    Is Uber in South Africa safe in 2024?

    I keep on seeing articles about Uber (and other similar companies) customers being harassed, raped and robbed. So is Uber in SA still safe?
  7. Hanno Labuschagne

    London's black cabs will soon be available on Uber

    London's black cabs will soon be available on Uber If you want to hail one of London’s iconic black cabs, you’ll soon be able to do so by pulling up the Uber app. Uber Technologies Inc. launched in London more than a decade ago but has faced stiff resistance from drivers of the bulbous black...
  8. Hanno Labuschagne

    Uber Tasks will let users get help from drivers for household tasks

    Uber Tasks will let users get help from drivers for household tasks Uber Technologies Inc. is launching a mini-pilot programme for a TaskRabbit-like service that will let app users hire people to complete various household tasks, part of an effort by the ride-hailing company to expand beyond...
  9. Hanno Labuschagne

    Bolt vs Uber — Pricing showdown

    Bolt vs Uber — Pricing showdown Bolt's main ride-hailing service is cheaper in five major cities in South Africa than Uber's, a comparison by MyBroadband has shown. Uber and Bolt are South Africa's two most popular e-hailing apps.
  10. Hanno Labuschagne

    Uber driver arrested during trip for allegedly using fake documents

    Uber driver arrested during trip for allegedly using fake documents An Uber customer had a harrowing experience when their driver was arrested mid-trip for allegedly driving with false documents. The customer wrote to MyBroadband to inform us of the issue. However, Uber says it has...
  11. Hanno Labuschagne

    The story behind the teen hacking of Nvidia, Rockstar, and Uber

    The story behind the teen hacking of Nvidia, Rockstar, and Uber At 21:00 on 22 September last year, a group of City of London police officers waited outside room M15 at the Travelodge Bicester, a one-star budget hotel in Oxfordshire, England, for the right moment to bust in. On the other side...
  12. Jan

    Alleged Uber assault victim raises questions about deleted dashcam footage

    Big questions about deleted camera footage in alleged Uber rider assault One of the victims of an alleged spate of attacks on Uber riders has rejected the company's investigation into an incident where she and her friends were assaulted and robbed. Johannesburg resident Kayleigh Marx's...
  13. Hanno Labuschagne

    Uber says spate of rider attacks not carried out by its drivers

    Uber says spate of rider attacks not carried out by its drivers E-hailing service Uber has denied that drivers on its platform were to blame for recent attacks on riders and instead said it was likely because people were climbing into the wrong cars. Last week, Sunday Times reported that four...
  14. Jan

    Uber Eats to invest R200 million in three years on Gauteng township push

    Uber Eats investing R200 million on Gauteng township expansion Uber Eats will invest R200 million to expand its food delivery service to townships in Gauteng, with the aim of creating 2,000 jobs for delivery people and adding 700 more restaurants to its platform. The commitment forms part of a...
  15. Hanno Labuschagne

    Uber adding AI chatbot to app

    Uber adding AI chatbot to app Uber Technologies Inc. is developing an artificial intelligence-powered chatbot to integrate into its app, joining the long list of companies that are turning to the language tool to improve customer service, marketing and other automated tasks. “We’re working on...
  16. Jan

    Questions over Uber airport surcharges in South Africa

    Uber's secret airport fees in South Africa Uber is loading its fares to and from South Africa's airports with surcharges, adding up to R30 to the price quoted when requesting a trip. A MyBroadband reader informed us of the issue after they were charged an "airport surcharge" and a "Lanseria...
  17. Jan

    Uber and Bolt protest in South Africa - drivers nationwide to switch off apps

    Uber and Bolt drivers threaten national shutdown Bolt and Uber drivers in South Africa have threatened to shut down operations to protest ongoing safety concerns and low pay. While the strike hasn't gained full momentum, it could significantly decrease the number of available ride-hailing...
  18. Jan

    Uber combines Pass and Eats Pass into Uber One

    Uber One launches in South Africa — with money back for late deliveries Uber has announced the launch of Uber One — a subscription service for its ride-hailing and delivery services — for R50 a month or R500 a year. The company is doing away with its Uber Eats Pass subscription, meaning...
  19. Jan

    Taxi drivers allegedly shoot at Uber and Bolt drivers, torch cars

    Uber and Bolt drivers allegedly shot at, cars torched in Soweto At least two people have been injured in what appears to be violence between taxi drivers and ride-hailing service contractors with Uber, Bolt, or both. The attacks reportedly occurred at Maponya Mall in Soweto, with bystanders...
  20. Hanno Labuschagne

    Uber rolling out dedicated teen accounts in US and Canada

    Uber rolling out dedicated teen accounts in US and Canada Uber Technologies Inc. is expanding its rider base with a new service that lets teenagers hail a trip and ride alone. The teen rides program allows 13 to 17-year-olds to operate their own Uber account after parents add them to a family...
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