London's black cabs will soon be available on Uber
If you want to hail one of London’s iconic black cabs, you’ll soon be able to do so by pulling up the Uber app.
Uber Technologies Inc. launched in London more than a decade ago but has faced stiff resistance from drivers of the bulbous black...
Uber Tasks will let users get help from drivers for household tasks
Uber Technologies Inc. is launching a mini-pilot programme for a TaskRabbit-like service that will let app users hire people to complete various household tasks, part of an effort by the ride-hailing company to expand beyond...
Bolt vs Uber — Pricing showdown
Bolt's main ride-hailing service is cheaper in five major cities in South Africa than Uber's, a comparison by MyBroadband has shown.
Uber and Bolt are South Africa's two most popular e-hailing apps.
Uber driver arrested during trip for allegedly using fake documents
An Uber customer had a harrowing experience when their driver was arrested mid-trip for allegedly driving with false documents.
The customer wrote to MyBroadband to inform us of the issue. However, Uber says it has...
The story behind the teen hacking of Nvidia, Rockstar, and Uber
At 21:00 on 22 September last year, a group of City of London police officers waited outside room M15 at the Travelodge Bicester, a one-star budget hotel in Oxfordshire, England, for the right moment to bust in.
On the other side...
Big questions about deleted camera footage in alleged Uber rider assault
One of the victims of an alleged spate of attacks on Uber riders has rejected the company's investigation into an incident where she and her friends were assaulted and robbed.
Johannesburg resident Kayleigh Marx's...
Uber says spate of rider attacks not carried out by its drivers
E-hailing service Uber has denied that drivers on its platform were to blame for recent attacks on riders and instead said it was likely because people were climbing into the wrong cars.
Last week, Sunday Times reported that four...
Uber Eats investing R200 million on Gauteng township expansion
Uber Eats will invest R200 million to expand its food delivery service to townships in Gauteng, with the aim of creating 2,000 jobs for delivery people and adding 700 more restaurants to its platform.
The commitment forms part of a...
Uber adding AI chatbot to app
Uber Technologies Inc. is developing an artificial intelligence-powered chatbot to integrate into its app, joining the long list of companies that are turning to the language tool to improve customer service, marketing and other automated tasks.
“We’re working on...
Uber's secret airport fees in South Africa
Uber is loading its fares to and from South Africa's airports with surcharges, adding up to R30 to the price quoted when requesting a trip.
A MyBroadband reader informed us of the issue after they were charged an "airport surcharge" and a "Lanseria...
Uber and Bolt drivers threaten national shutdown
Bolt and Uber drivers in South Africa have threatened to shut down operations to protest ongoing safety concerns and low pay.
While the strike hasn't gained full momentum, it could significantly decrease the number of available ride-hailing...
Uber One launches in South Africa — with money back for late deliveries
Uber has announced the launch of Uber One — a subscription service for its ride-hailing and delivery services — for R50 a month or R500 a year.
The company is doing away with its Uber Eats Pass subscription, meaning...
Uber and Bolt drivers allegedly shot at, cars torched in Soweto
At least two people have been injured in what appears to be violence between taxi drivers and ride-hailing service contractors with Uber, Bolt, or both.
The attacks reportedly occurred at Maponya Mall in Soweto, with bystanders...
Uber rolling out dedicated teen accounts in US and Canada
Uber Technologies Inc. is expanding its rider base with a new service that lets teenagers hail a trip and ride alone.
The teen rides program allows 13 to 17-year-olds to operate their own Uber account after parents add them to a family...
Uber share price jumps after results beat analyst estimates
Uber Technologies Inc. shares surged after the company reported earnings that beat analysts’ estimates, showing that consumers continue to spend more on rides and food takeout despite an uncertain economic outlook.
Adjusted earnings...
Big win for Uber and on-demand delivery services in the US
Uber Technologies Inc., Lyft Inc. and other gig economy companies scored a victory after a California appeals court upheld the current law classifying gig workers as independent contractors instead of employees.
The decision on Monday...
Info of more than 77,000 Uber staff exposed in hack of third-party system — Bleeping Computer
Uber Technologies Inc. said it’s investigating the hack of a third-party vendor that reportedly resulted in the leak of data from the ride-hailing company, including employee email addresses.
The...
Uber launches robotaxis
Uber Technologies Inc. is launching its first robotaxi service, reaffirming the company’s commitment for a self-driving taxi fleet even as the hype around autonomous vehicles fades.
The San Francisco-based company is partnering with Motional, which is an autonomous...
EskomSePush and other apps used for drug-dealing, child trafficking in South Africa
Criminals in South Africa are abusing social media and utility apps like Telegram and EskomSePush to target children and run drugs, Carte Blanche reports.
The issue is especially prevalent on platforms with...
Uber Eats nailed for misleading TV ad
The Advertising Regulatory Board (ARB) has deemed an Uber Eats advertisement misleading in terms of the Code of Advertising Practice.
According to the ARB report, Rina Hartzenberg brought the advertisement to the regulator, which she believes suggests that...