@vumatel

  1. Keitu002

    Fibre Speed Issues

    "I am on Vuma Reach 100/50Mbps. My line is perfect in the morning, but from 14:00 to 23:00 daily, I get massive packet loss and timeouts and speed drop due to regional Vuma congestion. Standard tickets keep getting closed by Vuma. Please can a rep manually escalate this congestion to Vumatel...
  3. W

    Intermittent packet loss

    Good day For the past two months I'm having intermittent packet loss between 7pm and 9pm daily. Numerous tickets logged with Afrihost and Vuma and being told everytime the line is refreshed it will work but same problem persists. New ONT was installed by Vuma on Monday 11 May 2026 but still...
    • Wilhelmc
    • Thread
    • @vumatel afrihost afrihost & mybroadband vuma connection issues vuma customer service help! vuma reach vumafibreline vumatel vumatel broken fibre vumatelreach
    • Replies: 60
    • Forum: Fibre Networks
  4. T

    Vuma Reach - Afrihost or Mweb

    Good day all, I will be Migrating to a different ISP in this week and currently considering AFRIHOST and MWEB under Vuma Reach. Is there anyone out there that can help with the decision? I'm currently on the 50/20mb Fibre package and will remain on it until there's a need to upgrade to the...
  5. R

    Unable to reach Vuma

    Hi all, Created an account to ask the experts a question! Vuma rolled out to our area a couple of years back (Bellville) - Which is great. I bought in a block of flats that is covered by the network - However, the body corp at the time wasn't too keen on signing the paperwork and having fibre...
  6. B

    Afrihost/ Vuma’s terrible service

    Trying for the second time now to get fibre activated at my house. We move into a house in November 2020 and I tried to get a line activated at my house.I place the order on the 4th of January 2021.Going back and forth Afrihost could not resolve the issues to get my line activated.A line is...
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