vumatel cpe connection internet problem

  1. Y

    Vuma support

    Hi all I recently had the displeasure of requiring Vuma support on a Friday. Which is the worst day to have a technical issue as it may most probably be attended to on Monday or Tuesday the following week (similar to finding yourself in jail on Friday where bail hearings can only be heard the...
    • Yasheel
    • Thread
    • vuma vumafibreline vumatel broken fibre vumatel cpe connection internet problem
    • Replies: 6
    • Forum: Fibre Networks
  3. D

    Vumatel - "Order Shelved" out of nowhere, anyone else had this issue?

    Hi everyone, I trust you're doing well and having a good weekend. I just got this email from Vumatel, after trying to get my line up again. Fast forward about 30 mins to an hour after phoning, resetting, checking and all manner of verification to see if I can get my internet back up, no luck...
    • Defirence680
    • Thread
    • bad attitude bad service vumatel vumatel broken fibre vumatel cpe connection internet problem
    • Replies: 5
    • Forum: Fibre ISP Discussions
  4. websquadza

    Vumatel | How Load-Shedding may affect your fibre connection

    Some or all Vumatel Trenched (grey box on your boundary wall and a Raycore CPE) clients across all ISPs may have experienced long delays in re-establishing connectivity after load shedding - this is not isolated and is affecting clients throughout South Africa. We received reports that some...
    • websquadza
    • Thread
    • load shedding vumatel vumatel cpe connection internet problem
    • Replies: 59
    • Forum: Fibre Networks
  5. D

    Vumatel cpe problems

    Hi guys. So I had a cpe installed by vumatel last week and myhousemate plugged in an old do broadband modem so the ethernet goes from the cpe port 1 into the modem and then from the modem to our pcs. He wasable to start browsing immediatly without logging into vumatel.net. I read on the vumatel...
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