web africa customer service

  1. RamboFR05TY

    Webafrica not listening how to cancel

    Hi All, This post is for a friend Anyone have any suggestions to get them to listen or a way for me to cancel my package so i can move my line as they holding my mate hostage: This is his story I opened up a ticket with regards to my line having terrible packet loss, causing my line speed to...
  3. W

    Why is webafrica so bad

    @WebAfrica Helper @WebafricaTheScam I've been using webafrica for a while now and since the start I've had issues with my internet connection, I've contacted them multiple times and you can truly tell the agents hate their jobs and most likely despise having to deal with customer issues, I've...
  4. Greywardenaz

    Webafrica is giving me the run around

    Hi all can anyone help? I have been waiting for a call back for 3 days, I keep getting emails about how my problem is being escalated and that's a lie. how do I contact these people? Webafrica, you people aren't delivering on your end. This is your opportunity to keep a customer.
  5. S

    Web Africa help!

    Hi All I am at a lose with what to do with WebAfrica. They are billing me for a line upgrade that is not active. I have no way of getting support from them. The whatapp chat is a waste of time when it works. But now i am stuck in an endless loop of it asking me to rate the service. Facebook is...
  6. R

    WEBAFRICA/VUMA - Massive problems getting any service for a broken connection

    Can anyone advice how i can actually get ANY assistance from this provider without being told to re-set the router. I have been without internet for days - it worked for half a day - then stopped again
    • richardlang17
    • Thread
    • vuma connection issues vuma customer service help! web africa customer service web africa problems
    • Replies: 2
    • Forum: Fibre Networks
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