Meta rolling out AI subscriptions
Meta Platforms is selling consumer subscriptions to its Meta AI chatbot for the first time, a key step toward building a business that would help offset hundreds of billions of dollars in artificial intelligence investments by the company.
The new...
These smartphones will no longer support WhatsApp in South Africa
WhatsApp will drop support for Android 5 and 5.1 in four months, meaning users on smartphones that cannot upgrade to Android 6 will have to find a new device to keep using the app.
Thanks to its data-based messaging and calling...
Meta Platforms shares plummet with more AI spending on the cards
Meta Platforms shares plunged the most in six months after the company raised its spending outlook for the year.
The move reignited fears that the historic levels of investment that chief executive officer Mark Zuckerberg is...
ICASA puts Netflix and WhatsApp under the microscope
The Independent Communications Authority of South Africa (ICASA) will conduct a market inquiry into the impact of over-the-top (OTT) services like Netflix and WhatsApp on traditional broadcasting revenue.
This is according to the regulator's...
SARS starts using WhatsApp
South Africans should be wary of fraudsters impersonating the South African Revenue Service (SARS) on WhatsApp, but not be too quick to dismiss messages that may really be from the taxman.
SARS's recent decision to expand its communication channels to include the...
Expert worried about future of end-to-end encryption on WhatsApp
Social media giant Meta Platforms has announced it will remove end-to-end encryption for direct messages (DMs) on its Instagram app, and a university professor said he is worried WhatsApp is next.
From 8 May 2026, Instagram...
DStv Premium cancellation headache
A DStv Premium subscriber who tried to cancel her subscription through the company's WhatsApp self-service channel continued being billed after the system failed to process the full cancellation.
Although DStv support agents helped the customer cancel her...
Developments in GovChat case against WhatsApp and Facebook abuse of dominance case
The Competition Tribunal has issued rulings in a series of interlocutory applications in an alleged abuse of dominance case between South African chat platform GovChat and WhatsApp owner Meta Platforms.
GovChat...
WhatsApp in hot water with the EU
Meta Platforms risks a temporary European Union ban on the rollout of new policies over how its AI features in WhatsApp, after being hit by the latest probe into Big Tech’s alleged dominance on the continent.
Teresa Ribera, the EU’s antitrust chief, said...
WhatsApp settles with Information Regulator over new privacy policy
WhatsApp has settled its court case against South Africa’s Information Regulator over forcing users to accept a new privacy policy to continue using the service and agreed to make several changes.
Information Regulator...
Voice calls diminishing in South Africa
Voice calls face various threats in South Africa, with unsolicited telemarketing calls forcing many residents to leave calls unanswered, and services like WhatsApp reducing reliance on traditional calls.
This is evident in the decline of voice service...
Former WhatsApp employee accuses company of serious cybersecurity missteps
A former employee at Meta Platforms Inc.’s WhatsApp filed a federal lawsuit Monday alleging he repeatedly raised cybersecurity concerns about the messaging app with his superiors but was ignored and retaliated against...
6 new WhatsApp features in the works
South African WhatsApp users can expect a wealth of new features to launch on the online messaging app in the coming months.
The Meta Platforms-owned app is immensely popular in South Africa, with an estimated 29 to 30 million users, according to analysis...
Looking for a cheap (and I mean sub R1000) smartphone running Android Go for an elderly relative that will only be used for WhatsApp and nothing else.
I've got a list of budget phones like Hisense, Mobicel etc from the internet, not many at that price point, but looking for recommendations from...
The optometrist who helped start a mobile messaging giant
Pieter de Villiers is one of the brains behind Clickatell, a South African company that played a key role in the success of messaging platform WhatsApp.
De Villiers attended the University of Johannesburg, where he completed a Bachelor...
Old Mutual WhatsApp scam doing the rounds
Old Mutual has issued a warning about a highly sophisticated investment scam circulating on social media and messaging platforms such as WhatsApp that is impersonating its Group CEO.
The scam falsely uses the company’s logo as well as names and images...
How WhatsApp hacking works
While WhatsApp promises end-to-end encryption for all communications over the platform, attackers can still trick users into giving them the information needed to hijack their accounts.
WhatsApp’s security and privacy are in the spotlight after Iranian state...
WhatsApp launches iPad app
Meta Platforms Inc.’s WhatsApp released an iPad-specific version of its popular messaging app, belatedly offering a larger-format experience to users with Apple Inc. tablets.
The optimised app, available now, allows for a two-column layout and supports iPadOS...
Skype's demise
Microsoft Corp. is signalling the end of the line for Skype, the iconic Internet calling and chat service it bought almost 14 years ago.
Once a byword for digital calls that bypassed long-distance charges, Skype was surpassed in recent years by smartphone-native communication...
Anyone have clarity to add on a few questions with Whatsapp backups on iOS?
Are the Whatsapp chats stored on two different locations on iCloud?
1.) iCloud Backup. This includes Whatsapp chat history in the overall device backup file.
2.) iCloud Drive. If you enable 'Chat Backup' in the...