on ADSL Checker it said the maximum speed in our area is 20Mbps.
I applied for a 20Mbps VDSL line, and Telkom informed me that they would sends someone out to upgrade my 10Mbps line to the new speed.
On Thursday a Telkom techie arrived, and noticed that my line kept losing sync. He went back to the exchange, and phoned me later to inform me that the maximum I could hope for was 10Mbps.
After 4 days my order was still not proccessed so I managed to find a contact on another site that works in Telkom Networks that was able to complete my order and my sync speed changed from 10Mbps to 13.2Mbps.... I'm too far for full 20Mbps adsl2+ but on the 20Mbps profile. I'm happy because from Do premium Plus to Do Elite is just R17 more a month. Also the retail price might even decrease for Telkom due to the wholesale price drop for 20Mbps and 40Mbps.