I am conpletely frustrated with the level of bad service frogfoot provides. I moved into new place that is fibre ready all it needs is for them to activate and send a router. Firstly I sent them a photo of the Access point as they asked for, then also my lease agreement. I keep checking up no new progress was comfirmed. 8 working days later I asked whats going on they asked me they require my lease documents as on their system it says its activated but by someone else and also a photo of the access point.....the same documents I sent them they ask for again after 8 days and only after I contacted them. So I am still waiting. They ignore me and even out them on various platforms complaining about them but I should not hold my breath as it wil propably takr them 10 working days to respond to hahaha. They make telkom look world class!