frogfoot

Prepaid fibre options in South Africa South Africans looking for highly flexible but fast and reliable broadband could look into a prepaid fibre subscription with several of the country's biggest fibre network operators (FNOs). While conventional monthly fibre-to-the-home (FTTH) packages have...

South Africa's biggest FTTH networks share achievements and challenges in 2023 South Africa's biggest fibre network operators (FNOs) continued to expand their fibre-to-the-home (FTTH) networks substantially in 2023. The number of people using FTTH has surged past those that had a Telkom DSL...

We've received emails from Webafrica customers being notified about line speed and price changes on their Frogfoot FTTH packages. Just checking to confirm whether more people from other ISPs had received notice of the changes. @Afrigirl @AfriGuy

I live in a complex in Lynnwood, PTA - like many other complexes, it has an "exclusive" agreement with FrogFoot to provide the infra for all fibre in the complex. The complex is a newly renovated place, and we have been here for over a year using Afrihost+FrogFoot. I constantly experience full...

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Day five. Still offline. Unacceptable. Needs urgent resolution. We need a technician this morning but Frogfoot says hopefully tomorrow and Vox have been useless when trying to escalate it. HOW is this acceptable when their turnaround time should be 72 hours???

Just a question out of curiosity, but what is Frogfoot like today? Did they get better, do they still cause issues more than they should, or does it depend on which area you are staying or which ISP you are using?

Frogfoot appoints new CEO Frogfoot Networks founder Abraham van der Merwe is stepping down as CEO of the fibre network operator to take up the position of Vivica Group chief strategy officer. Vivica owns Frogfoot and Internet service provider Vox Telecom, among several other businesses.

These fibre networks punish ISPs when customers downgrade to cheaper packages At least two of South Africa's major fibre network operators (FNOs) penalise Internet service providers (ISPs) when their fibre-to-the-home (FTTH) customers downgrade to slower packages. The issue of fibre downgrade...

Okay, well, not really. Certain FNOs tend to have weird packages, and some ISPs to my knowledge haven't updated their website yet to reflect those new speeds. For example, Openserve began a 300/150 package, but a lot of ISPs still have the 250/125 package on their website. Unless they did a free...

South Africa's biggest fibre networks South Africa has around 1.5 million households with fibre-to-the-home (FTTH) connectivity, thanks to a plethora of fibre network operators (FNOs) rolling out infrastructure across the country. Six of these FNOs have over 100,000 customers connected to...

Stop forced fibre speed upgrades The Internet Service Providers’ Association of SA (ISPA) has cautioned fibre network operators (FNOs) against forcing fibre upgrades on consumers. “While upgrades advertising ‘more for the same price’, for example, are indeed good news for most consumers, FNOs...

Fibre shake-up in South Africa — Cheapest 500Mbps and 1Gbps connections Numerous fibre network operators (FNOs) offer South Africans fast and affordable 500Mbps or 1Gbps fibre-to-the-home (FTTH) connections. These top-end speeds let users download and upload large files in the shortest time...

The companies that power Frogfoot and MetroFibre's networks South African fibre network operators (FNOs) Metrofibre and Frogfoot use a range of networking equipment to provide fibre connectivity to their customers, including routers and switches from Juniper, Adva, and Nokia. Frogfoot network...

Openserve destroyed in South Africa's 2023 fibre price war Recent changes in South African fibre network operator (FNO) speeds and pricing have made Openserve the most expensive home fibre provider for nearly all line speed categories. This represents a radical shift from the past two years.

I would like people's opinions in the matter of Frogfoot's "upgrades" and price increases without giving the consumer a choice in the matter and expecting them to pay upgrade or downgrade fees. I am of the opinion that this is in violation of the Consumer Protection and/or Competition Acts. I...

Frogfoot charges R750 to downgrade after hiking prices Fibre network operator Frogfoot is charging Internet service providers (ISPs) a R750 fee if their fibre-to-the-home (FTTH) customers on its network want to downgrade their speeds. MyBroadband learnt of the charge after receiving an email...

Frogfoot and Octotel increase fibre speeds and hike prices Fibre network operators Frogfoot and Octotel have made price and speed changes to their wholesale fibre-to-the-home (FTTH) packages. Frogfoot increased speeds on most of its packages sold to Internet service providers (ISPs), effective...

5Gbps home fibre launched in the US — how pricing compares to 1Gbps in South Africa US Internet service provider (ISP) Frontier has launched a symmetrical 5Gbps fibre package to all customers with access to its network in the US. The company claims to be the first to roll out such a fast home...

Frogfoot's fibre plans for 2023 — including a possible international expansion South African fibre network operator (FNO) Frogfoot is considering a potential international expansion and will increase its fibre-to-the-home (FTTH) rollouts in densely populated areas in 2023. Frogfoot passed...