frogfoot

  1. S

    14 working days and no internet

    I am conpletely frustrated with the level of bad service frogfoot provides. I moved into new place that is fibre ready all it needs is for them to activate and send a router. Firstly I sent them a photo of the Access point as they asked for, then also my lease agreement. I keep checking up no...
  2. D

    Single Connection Performance - Home Connect & Frogfoot

    Hi All, I recently got Fibre, 15 October 2020, and couldn't be more excited until I started running some speed tests lol. I decided to sign up with Home-Connect as they were the cheapest...and Frogfoot was the only available FNO in my area. I opted for the 200/200Mbps package they offer. So...
  3. L

    A Ghost terminated my Frogfoot line

    Seems like a ghost terminated my one @Frogfoot Fibre line. Being stonewalled from all sides. @Frogfoot Fibre does FF have a PAIA Manual, in terms of Section 51 of the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000)?
  4. YourKaptain

    Frogfoot Installation - ABSOLUTE Nightmare...

    Ordered new fibre line to be installed on the 11th of August, through Afrihost - after weeks of battling to get the installation date set with Frogfoot, it was finally scheduled by their subcontractor for this morning - Thursday, 27 August 2020. Installers pulled the fibre, installed the Fibre...
  5. D

    Fibre In Pietermaritzburg

    Hi So on my street and a few others I've notice they started marking off and trenching. I asked the guy working what it was for and he said it's for Fibre. Yay!!!! But he seems to contracted by some other company to do the trenching because he doesn't know for which company they putting the...
  6. A

    Frogfoot in Glencairn

    We recently moved to Glencairn and I ordered a Frogfoot Fibre line through Afrihost. The Frogfoot installer did the installation from the box on the street into the house on the 12th of June. But there is a problem. Even though the trenching has been done, Frogfoot has yet to install the actual...
  7. M

    Project Managers Essential ?

    I understand that fibre network providers (Frogfoot, Octotel, SADV, etc) are still running during this lockdown time but does anyone know if their project managers are still working?
  8. Jamie McKane

    Where Frogfoot will roll out fibre in 2020

    Where Frogfoot will roll out fibre in 2020 One of the fastest-growing fibre network operators in South Africa is Frogfoot, which currently passes over 140,000 homes with fibre. The company shows no signs of slowing down its fibre rollout, and MyBroadband spoke to Frogfoot head of sales Shane...
  9. S

    Fibre with frogfoot and mweb

    Has anyone had any experience with the above? I intend putting pen to paper on a 12 month contract and want to make sure before I do. Also, I've currently got a 8mb copper line would the attached pic be a "decent" upgrade? And I don't see a fair use policy in the TCs of this package which means...
  10. Ravenhash

    Vumareach - Mitchells Fibre Higher Speeds

    :thumbsup: https://mybroadband.co.za/news/fibre/257195-vumatels-100mbps-township-fibre-project-has-started.html Can we have an indication of when faster speeds will be available? Honestly 20Mbps is awesome but in comparison to international standards it feels like a joke. I believe that there...
  11. J

    Frogfoot Port Elizabeth

    Just wanted to start a new thread for all issues, etc. as the other threads had specific issues as their thread titles. Just a heads up for tonight too:
  12. Jamie McKane

    Frogfoot acquires Blitz Fibre network and customer base

    Frogfoot acquires Blitz Fibre network and customer base Frogfoot announced that it has acquired the existing network and customer base of Blitz Fibre, entering into a partnership with the company to accelerate its fibre rollout. Blitz Fibre builds fibre infrastructure in multi-dwelling...
  13. Jamie McKane

    Big problems with Frogfoot fibre

    Big problems with Frogfoot fibre Users with Frogfoot fibre packages across multiple Internet Service Providers (ISPs) have reported problems with their fibre connections. These subscribers have been reporting issues with high latencies, increased packet loss, and lower speeds than what they...
  14. L

    Comparing Fibre ISP Pricing (on Frogfoot)

    I have noticed that the packages listed on the frogfoot packages portal ain't exactly what I would call accurate. Some of the pricing is wrong, some of the terms are wrong, some of the packages don't even exist on the ISP's website etc etc. Looking then at the slew of fibre isp comparing sites...
  15. Johnatan56

    Cool Ideas - Tl,dr; Terrible

    Here I am, 6 hours before my line is supposed to be cancelled, and already without internet. Should have expected it based on the past track record. A long time ago, while I was still less annoyed than I am now, I was on an OpenServe + Vox 100Mbps 300GB account, times were good, the cap lasted...
  16. Jamie McKane

    Major changes to Frogfoot's fibre network

    Major changes to Frogfoot's fibre network Vox has informed clients that it will introduce changes to its fibre Internet packages that run on Frogfoot fibre. This is due to price increases from Frogfoot which will be effective from 1 June 2019.
  17. M

    VOX Fiber/Frogfoot and Mikrotik Routers...

    Hello all. I have been with VOX since 2013 and they have been more than accommodating from the start. I switched over to fiber as soon as it was available in my area and had nothing but great things to say about them. I have been a advocate for the company since day one, getting a lot of my...
  18. G

    Fibre installations into estates

    We are a small estate in the Western Cape and we own all infrastructure within the estate. Telkom has installed their lines in our communications infrastructure first as we needed access to landlines and ADSL. Now that Octotel and Frogfoot fibre has finally arrived, they are not willing to...
  19. M

    Frogfoot rep

    Is there a Frogfoot rep active on this forum? I've got a question around the Frogfoot portal that I'd like to clear up. I tried reaching out via e-mail yesterday but haven't heard back yet. Alternatively, can anyone put me in touch with someone working at Frogfoot (preferably IT)?
  20. Jamie McKane

    Big Frogfoot fibre expansion in the Western Cape

    Big Frogfoot fibre expansion in the Western Cape Frogfoot is expanding its fibre-to-the-home network in the Western Cape and plans to connect 14,000 more homes in the Southern Peninsula. Frogfoot, a subsidiary of Vox, said its open-access network will bring fibre to these homes by April 2019.
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