1500ms local ping. help!

D

Drunkard #1

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I pinged google and got over 1800ms.

I pinged mybroadband and got over 1500ms.

Here's a traceroute to mybroadband:

Code: 
Tracing route to mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.94
  2  1791 ms  1629 ms  1596 ms  dsl-***-**-**.telkomadsl.co.za [41.***.**.*]
  3  1517 ms  1471 ms  1485 ms  rrba-ip-lir-1-gig-3-0-0.telkom-ipnet.co.za [196.43.11.134]
  4  1504 ms  1515 ms  1467 ms  196.43.25.138
  5  1487 ms  1499 ms  1524 ms  mtn-gw.telkom-ipnet.co.za [196.25.58.18]
  6  1521 ms  1467 ms  1441 ms  41.181.139.108
  7  1456 ms  1491 ms  1527 ms  196.44.31.97
  8  1547 ms  1521 ms  1589 ms  ge4-0-0.gw17.jnb6.za.mtnbusiness.net [196.30.1.37]
  9  1529 ms  1501 ms  1605 ms  vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.136]
 10  1615 ms  1570 ms  1546 ms  core-router1.jnb2.host-h.net [196.30.213.108]
 11  1496 ms  1571 ms  1589 ms  41.72.136.53
 12  1573 ms  1599 ms  1613 ms  mybroadband.co.za [41.203.21.137]

Trace complete.

How do I isolate and solve this problem? ISP is Telkom. Line is 10Mb ADSL.

Thanks.

Edit: It's back to normal now, but it's been spiking for the past few days. Who do I call? Is it an oversubscribed exchange?

Here's the new traceroute:

Code: 
Tracing route to mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.94
  2     5 ms     4 ms     4 ms  dsl-***-**-**.telkomadsl.co.za [41.***.**.*]
  3     6 ms     6 ms     6 ms  rrba-ip-lir-1-gig-3-0-0.telkom-ipnet.co.za [196.43.11.134]
  4     5 ms     5 ms     5 ms  196.43.25.138
  5     7 ms     6 ms     6 ms  mtn-gw.telkom-ipnet.co.za [196.25.58.18]
  6     9 ms     7 ms     7 ms  41.181.139.108
  7     8 ms     9 ms     7 ms  196.44.31.97
  8     7 ms     7 ms     7 ms  ge4-0-0.gw17.jnb6.za.mtnbusiness.net [196.30.1.37]
  9     8 ms     7 ms     7 ms  vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.136]
 10     8 ms     7 ms     7 ms  core-router1.jnb2.host-h.net [196.30.213.108]
 11    10 ms     8 ms     9 ms  41.72.136.53
 12     7 ms     7 ms     7 ms  mybroadband.co.za [41.203.21.137]

Trace complete.
 
Last edited:
That looks like a congested exchange. I see no other way that it can be consistently that high on the 2nd hop.
 
Congestion,have fun trying to get telkom to fix it ;)
 
Had the same issue. Luckily they were busy with upgrades on the exchange within a month since I noticed the latency.

All fixed now and I even have 10mbps :D
 
i had the same issue last night all sorted out also 10mb line

What area you in >?

Tracing route to www.is.co.za [196.37.113.28]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 1367 ms 1358 ms 1288 ms rgm-ip-esr-2.ipnet.wa.co.za [41.z]
3 1359 ms 1345 ms 1319 ms 196.220.59.214
4 1371 ms 1335 ms 1306 ms wnls-cr2-vl-801.wa.co.za [41.185.0.66]
5 1463 ms 1443 ms 1421 ms wnls-cr1-vl-10.wa.co.za [41.185.0.42]

my issue is also fix though...
 
i had same issue on our work line and my home line last night, at work a port reset solved it and at home they were doing maintenance on my exchange.
 
mrlgm007 said:
i had the same issue last night all sorted out also 10mb line

What area you in >?

Tracing route to www.is.co.za [196.37.113.28]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 1367 ms 1358 ms 1288 ms rgm-ip-esr-2.ipnet.wa.co.za [41.z]
3 1359 ms 1345 ms 1319 ms 196.220.59.214
4 1371 ms 1335 ms 1306 ms wnls-cr2-vl-801.wa.co.za [41.185.0.66]
5 1463 ms 1443 ms 1421 ms wnls-cr1-vl-10.wa.co.za [41.185.0.42]

my issue is also fix though...
Click to expand...

Alberton. The exchange in the CBD, I think.

I wonder what rgm-ip-esr-2 means, because it's listed on my router as my Active AC Name.
 
I suspect that they were doing something in the exchanges last night, cuz I had it too, in Boksburg. Ping was over 500ms for first hop. It dropped to about 200ms by midnight, and when I checked this morning, it was normal.
 
thisgeek said:
I suspect that they were doing something in the exchanges last night, cuz I had it too, in Boksburg. Ping was over 500ms for first hop. It dropped to about 200ms by midnight, and when I checked this morning, it was normal.
Click to expand...

what a co-incidence, both my issues were boksburg :p
 
Bardene exchange I'm guessing? I'm right down the road from the bloody thing.
I logged an online fault with Telkom at around 23:30 last night.
 
Innnteresting. I wonder what that means? :p
Obviously Telkom were up to something last night. Just hope they don't do it again during peak hours, especially considering I didn't see any planned maintenance notices on the noticeboard.
 
thisgeek said:
Innnteresting. I wonder what that means? :p
Obviously Telkom were up to something last night. Just hope they don't do it again during peak hours.
Click to expand...

if it happens again at night i will kak myself, you know what it is like playing MW3 on a 1200 ping :p
 
Likewise. Logged in to BF3 and was very annoyed at it being unplayable, until friends pointed out my ping was over 500.

What's worse is that I installed a brand new router last night, so I was in panic mode thinking the thing was busted. Extensive testing / changing settings / checking with old modem before I realized it was a Telkom issue :mad:
 
thisgeek said:
Likewise. Logged in to BF3 and was very annoyed at it being unplayable, until friends pointed out my ping was over 500.

What's worse is that I installed a brand new router last night, so I was in panic mode thinking the thing was busted. Extensive testing / changing settings / checking with old modem before I realized it was a Telkom issue :mad:
Click to expand...

lol dude different events but same sort of thing, MW3 had an update last night and i thought it was that at first :D
 
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