20GB for R199?

S

Slootvreter

Honorary Master
Joined
Aug 7, 2008
Messages
30,273
airborne said:
When did the price increase and when will they be officially informing us?
Click to expand...

I suspect they send the notification to the SIM that is in the modem/router, and some might not get it. I could be wrong, though. I did query this, and they refunded me R100, and informed me that the new price is R299, which was still reasonable for me.
 
airborne

airborne

Honorary Master
Joined
Jul 13, 2007
Messages
18,069
Slootvreter said:
I suspect they send the notification to the SIM that is in the modem/router, and some might not get it. I could be wrong, though. I did query this, and they refunded me R100, and informed me that the new price is R299, which was still reasonable for me.
Click to expand...
My sim is in a router, but is an sms sufficient?

If I have the R299 debt order stopped what evidence will they have that I agreed to a R299 debt order, which is by law what they need to provide as proof I authorised the debit order?
 
S

Slootvreter

Honorary Master
Joined
Aug 7, 2008
Messages
30,273
airborne said:
My sim is in a router, but is an sms sufficient?

If I have the R299 debt order stopped what evidence will they have that I agreed to a R299 debt order, which is by law what they need to provide as proof I authorised the debit order?
Click to expand...

Your debate should not be with me. I'm not a Telkom employee. I also had a R299 deduction, and queried it here on MyBB, and they told me that that is the new price, and they credited me with R100, and informed me that the new price would from then on be R299, and I am eligible for an upgrade to LTE and free router.

They probably could have contacted me on my cellular phone, email or office phone.
 
WaxLyrical

WaxLyrical

Honorary Master
Joined
Oct 20, 2011
Messages
25,353
I had 2 of these promos and cancelled them both and switched over to ADSL and mobile 3g.

Best move I ever made because their billing was always suspect.
 
S

Slootvreter

Honorary Master
Joined
Aug 7, 2008
Messages
30,273
WaxLyrical said:
I had 2 of these promos and cancelled them both and switched over to ADSL and mobile 3g.

Best move I ever made because their billing was always suspect.
Click to expand...

I must be really lucky because I have never had any billing issues, except this one, which was promptly resolved. The only thing that pissed me off was standing in the queue at Telkom Store for more than an hour to collect my free router :eek:
 
J

jbaber_01

Active Member
Joined
May 4, 2012
Messages
30
Hi guys, spoke to the Telkom sales guys now... Price increase for those that are on month to month like me is coming, better get ready for it. Only option is to renew at the new price of 299 for 10+10 or upgrade to 20+20 and a new LTE router for 399 for 24 months.
 
airborne

airborne

Honorary Master
Joined
Jul 13, 2007
Messages
18,069
jbaber_01 said:
Hi guys, spoke to the Telkom sales guys now... Price increase for those that are on month to month like me is coming, better get ready for it. Only option is to renew at the new price of 299 for 10+10 or upgrade to 20+20 and a new LTE router for 399 for 24 months.
Click to expand...

Did they give an indication when that would be taking place?

Are those 2 deals a special offer for us or just the normal contract rates anyone can get from Telkom mobile?
 
J

jbaber_01

Active Member
Joined
May 4, 2012
Messages
30
Normal rates anybody can get from telkom. I suppose it will be with the next bill run as the sales chap was not willing to go into detail on this. I did tell him that myself and a lot of us are not aware of the price increase, he said that many a user is already paying the new price and the rest will follow....
 
B

Bundu

Expert Member
Joined
Feb 15, 2011
Messages
3,421
airborne

airborne

Honorary Master
Joined
Jul 13, 2007
Messages
18,069
jbaber_01 said:
Normal rates anybody can get from telkom. I suppose it will be with the next bill run as the sales chap was not willing to go into detail on this. I did tell him that myself and a lot of us are not aware of the price increase, he said that many a user is already paying the new price and the rest will follow....
Click to expand...
Well I suppose that's a good excuse to cancel, have ADSL at the moment, don't really need the Telkom mobile data.
 
R

rodga

Honorary Master
Joined
May 9, 2007
Messages
11,054
I just got the uncapped let deal for about a week now. So will cancel the 10+10 soon.
 
V

Vis1/0N

Expert Member
Joined
Mar 10, 2009
Messages
2,417
Got.Debited.R100.extra.this.month. I.am.not.happy. Is.this.the.end can I let go and stop gritting my teeth?
 
airborne

airborne

Honorary Master
Joined
Jul 13, 2007
Messages
18,069
I was billed R279 today, complained and will get that R80 back and will cancel at the end of the month.

Other option is migrate to R299/pm, only advantage is you can carry on as a month to month contract vs signing for a 24 month if you cancel and then get the same contract. The call center lady also seemed to imply the 10gb peak data was all networks data, ie roam on Mtn, after hours data only Telkom towers, anyone that can confirm that?
 
You must log in or register to reply here.
Top