Why the interest in jumper settings all of a sudden? Is there something about the speed I am getting I don't know? Maybe set a jumper and I get priority on the network?
I guess this may be news to Vodacom but fibre uses lasers to transmit data with each laser capable of multi-gigabits per second. With DWDM each laser operates on a different wavelength also called a channel. Not sure of the exact figure but it is currently possible to use about 80 channels. There have also been some advances in manufacturing lasers that can emit more than one wavelength.
However we are not there yet. Telkom only providing a few megabits when gigabits are available means that it's limited artificially and not by what it is actually capable of providing. The easiest way to do this is to throttle the bandwidth so unless it is hardcoded into the equipment it may well equate to them changing something like what you call a jumper.