3gig Package changes.

[ezanolin]

Since when does the service you bought degrade and you keep paying the same price?

This is shocking.

Here are telkoms "current offerings"

http://www.telkomsa.net/products/adsl_telkom_internet.jsp

Here is the same page in feb 2004

http://web.archive.org/web/20040204043429/http://www.telkomsa.net/products/adsl_telkom_internet.jsp


I would like to point out the addidion of the following line to the 3GB Package

"impact on local access speed"

It is in the first place very Vague and could mean total disconenction and secondly it is not in the original package offering.

Could someone clear this up? what the hell is going on. How can you be so vague about a package feature? How the hell can you just add this to an existing package?

 

[ezanolin]

I just checked even earlier pages and the first one available states the following
http://web.archive.org/web/20030818194819/http://www.telkomsa.net/products/adsl_telkom_internet.jsp

"Once a subscriber exceeds the 3 Gigabyte volume limit for the month international traffic will be transported over a throttled international link without affecting local access."

 

[rpm]

Hi Ezanolin

There seems to be some discrepancies on Telkom’s website.

"Once capped your local bandwidth will remain as is and you will still have full access to any local sites and email hosted on local servers."

but in their table...

"impact on local access speed"

Maybe it must be "no impact..."

Regards,


RPM
[email protected]

 

[georgelza]

Guys,

Question what happened to the idea of a contract/agreement, i keep on seeing it everywhere these days, even saw it with my previous employer, You sign a contract for a servic but they seem to have the right to ammend it whichever way they seem fit, never mind if it ends up with you being screwed for less service. Surely you are paying a fee for the original contract features and they need to renegotiate with you about fees if they want to take away, i am just wondering what will happen in the USA if this type of process/habit was followed of even attempted by a US company.

G

You Have The Obligation to Inform One Honestly of the risk, And As a Person
You Are Committed to Educate Yourself to the Total Risk In Any Activity!
Once Informed & Totally Aware of the Risk,
Every Fool Has the Right to Kill or Injure Themselves as They See Fit!

 

[CrazyMadMan]

They would cancel and go with a compeditor oh wait... we cant AHAHAHAH

Fantasy is what people want, reality is what they need.

 

[Tharaxis]

georgelza, if you read the contract you will notice that Telkom reserves the right to modify the terms at any time, without having to notify you prior. This type of contract is very one-sided, but has practically become a South African standard. Also, I'm unsure, but I have a feeling the contract you sign is actually a month-long contract (renewed every month of service), which means they can perform changes on a month-by-month basis. However, if you're signing a 2 year contract, I would seriously take a look and see whether Telkom still reserves the right to modify the terms at any point during that 2 year period (ie. you're locked into a contract that they can change at any time they want).

 

[MaD]

Bottom line: don't use Telkom.

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