8ta discconets on idle

aargh NOO!! 8ta representative i have sent you my details via PM, i m now 100 percent fed up this is nonsense, my internet disconnects every 2 to 3 minutes again, i swear im forever having problems with this 8ta line, please please reply to my pm!
 
fs87 said:
I seem to be having this problem for the last month. The connection dies every 2 to 3 mins guaranteed, however reconnection sometimes takes 10 - 15 mins. The general browsing speed and download speeds seem terrible as well. Before I signed up for the 8ta contract I thought to myself 'this deal is too good to be true' now I realize that maybe it is. If this is not resolved in a month I would like to go about cancelling this contract. Disappointed 8ta client!
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i honestly was going to sign up on the 10 gig deal but i agree with you, this is an inconvenience, my speeds vary a lot, one day the signal bar will be at full, the next at 1 bar with modem at same spot, nevertheless, it is totally frustrating when your internet cuts off while you're busy with something important. in all honesty, my 8ta has gone all the way from being best to being the worst in my books... im very unhappy now, not gonna lie..
 
retrovader said:
aargh NOO!! 8ta representative i have sent you my details via PM,[...]please please reply to my pm!
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In my experience, if I put MyBroadband (user name) in the subject line, I get response. Keep it in mind, it was requested by 8ta.
 
i received a solution from fellow forum friends, and would like to thank them! if you look at the forum threads closely, you see that a number of people are complaining about the same thing for a month already, advice: HIT 8ta where it hurts the most, in their pockets, leave and use a better service provider.. for now, im VERY DISAPPOINTED with 8ta service, after this bundle, im no longer 8ta's guinea pig! bye!
 
Sajunky... the 8ta rep said my modem might be malfunctioning and overheating, so to troubleshoot i took the 8ta sim out, put in a cell c sim and connected, no problem, after two hours took a vodacom sim and connected, kept it idle... no problem, with 8 ta sim connect for less than 5 minutes and get a disconnect... im upset hence the way im re-acting my appologies indeed but i'll simply take my business elsewhere, i see mtn has a 2 gig package albeit with no midnight data, but i'll go there for peace's sake
 
@retrovader. Please point to your message describing your configuration, so I can look at and make suggestions. I see your posts on many threads, but no relevant information, in such case nobody is going to help.
 
sajunky said:
@retrovader. Please point to your message describing your configuration, so I can look at and make suggestions. I see your posts on many threads, but no relevant information, in such case nobody is going to help.
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hello sajunky, i fixed it, thank you, and managed to fix my neighbour's who was apparently having the very same problem, in short, you cant fixate a modem in my area, you have to find a new point where it picks up signal every week or so, i use a huwei e220 and i already sent a couple of pm's to the 8ta rep, no solution, found one myself, temporary though... thank you kindly
 
retrovader said:
Sajunky... the 8ta rep said my modem might be malfunctioning and overheating, so to troubleshoot i took the 8ta sim out, put in a cell c sim and connected, no problem, after two hours took a vodacom sim and connected, kept it idle... no problem, with 8 ta sim connect for less than 5 minutes and get a disconnect... im upset hence the way im re-acting my appologies indeed but i'll simply take my business elsewhere, i see mtn has a 2 gig package albeit with no midnight data, but i'll go there for peace's sake
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Hi

Please provide an alternative contact number via PM

Thank you
8ta
 
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