8ta down in Stellenbosch?

F

FreddyB

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Been using 8ta for about 3 months, today at about 10pm getting zero signal, tried 2 phones and usb dongle and still nothing a hour later. Anybody know what's up?

Vodacom working 100%
 
When I got home just now, I noticed that I was disconnected and the timestamp on irc placed it at 23:26. I couldn't reconnect as it was giving me a connection terminated error everytime I tried, and a reboot didn't work.

So I unplugged my stick and popped it back in, and voila! I am back online.

I live in Zonnebloem, close to Woodstock.
 
Hi FreddyB

Still having problems? You can always report it to us. We have a template to make things a bit easier for you as well.

Regards,
Social Media Team
 
I also had no internet in Stellies from about 10pm last night. Came back this morning when I rebooted my router though.
 
Good to know... :)

Regards,
Social Media team
 
FreddyB said:
And its down again for about a hour now. :( Vodacom working 100%
Click to expand...

Yip, down here in Cape Town too, no network found. Vodacom working just fine. Must be something in general Cape area?
 
8ta is still down in Tyger Valley.

No signal, so switched to Vodacom.
 
****ing down is Sea Point as well, last 36hrs or so. Working off SO's vodacom connection.
 
kingrob said:
Any news on this?

My 8ta still down.
Click to expand...

To answer my own question - I'm up and running again. :)

It turns out that my router performed a reset by itself with last night's crap, so I had to create a profile with the APN again.

After that, everything back to normal.

I'm ecstatic, and plan to do an all nighter on YouTube. :D
 
I'm roaming on MTN as 8ta tower range does not reach me but never get 3G connection at my place in Van Der Stel Road in Stellenbosch.When i'm on campus roaming MTN gives me full HSDPA connection so sad considering i am totally loving the data prices.
 
Hi guys

If you don't report it to us, we can't investigate it and hence unable to provide feedback.
Please report these issues to us. We will provide you with a reference number and you will be able to follow up on this reference number by contacting us or by calling the call centre.

Regards,
Social Media Team
 
Last edited:
thank you 8ta SMT - was down for approx 3 days - went to Rhine Road branch in Sea Point. Phoned yr data call centre from branch who confirmed that there were widespread tower issues (including Sea Point). Where can one get an 8ta view of which towers are affected by outages in realtime or as close as dammit?
cheers! air
 
air said:
thank you 8ta SMT - was down for approx 3 days - went to Rhine Road branch in Sea Point. Phoned yr data call centre from branch who confirmed that there were widespread tower issues (including Sea Point). Where can one get an 8ta view of which towers are affected by outages in realtime or as close as dammit?
cheers! air
Click to expand...

Hi air!

We are unable to provide such a view as yet. Our call centres (081180) have access to various entities who will be able to provide feedback about issues in certain areas when requested and you are welcome to contact them whenever you have a query. We will look into such a tool. Your suggestions would be welcome on this thread as senior management looks at this thread often to see what customers would like.

Regards,
Social Media Tool
 
Was down in Eastern Free State for 2 days, working now.
 
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