A Service For The Privileged Few

Sympathy snoopy - I/we know that feeling well - all excited about telkom - then they don't pitch (and the whole sorry story.)

Dogs have better manners.
 
Well let me update you all with what has happened.

I finally got my line installed (31/2 months later)

After having to deal with telkom on this level i have to admit i got to a stage i just didnt want it anymore and was willing to not have adsl ever i was so over their service and crap.

Needless to say the lady at telkom coporate (customer service) Helped me beyond anything i have seen in the industry.

I was getting daily phone updates from here explaining what happeneed that day and how far the progress was and what expected times there were for the actual technitian to come around and install the line.
Not to mention that she was getting more pissed off at her own company then me and aggravated :P

Was funny to hear her bliksem a project manager over the phone.
anyway.

Telkom needs more people like her in their office.

If all employees had the same attitude towards clients telkom would not be on ice with everyone.

Final update for you all :)
 
snoopy_inc said:
If all employees had the same attitude towards clients telkom would not be on ice with everyone.
Click to expand...

Well, great you got your line.

you obviously await your first bill - the ice man cometh.

congrats, enjoy - you're paying enough for it.

;)
 
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