ABSA getting desperate

[Howard Neill]

ABSA was not called Allied before.

There were FOUR banks (Allied, TrustBank, United and Volkskas) which amalgamated into the monstrosity you now know as ABSA.

OK - you are quite right. The fact remains that all South African banks are more or less the same.

 

[The_Unbeliever]

I was with Volkskas from circa 1970-1980.

Until 2004, when I got fed up with their high bank rates and the such, and closed every single Blapsa bank account down in protest, and migrated to another bank.

Never looked back, never will go back.

 

[The_Unbeliever]

I walked into ABSA to open a business account about seven years ago. The consultant looked at me like I was something the cat had dragged in - jeans and a T-shirt. She was very snotty. Needless to say I wasn't impressed and went elsewhere.

Be glad you did.

With who did you sign up then?

 

[blunomore]

OK - you are quite right. The fact remains that all South African banks are more or less the same.

Obviously. So are all insurance companies. Some just give better service than others, which is my issue here.

 

[blunomore]

I walked into ABSA to open a business account about seven years ago. The consultant looked at me like I was something the cat had dragged in - jeans and a T-shirt. She was very snotty. Needless to say I wasn't impressed and went elsewhere.

I always love those stories (true or not!) about a shabbily dressed guy who walks into the store, gets bad looks and stiff upper lips from the staff .... and then proceed to buy the place out!

 

[blunomore]

You married now?

For a few years already.

 

[blunomore]

Ah.
Must have got you confused with orangunomore.

Probably. I doubt she'll ever settle down, though

 

[blonde one]

I can't comment on ABSA's service as I never got so far as to actually open an account.

About a year ago I went into ABSA to open a Company account. The consultant who was attending to me had her lunch open on her desk and she continued scoffing, talking and chewing and spitting crumbs at me while trying to "assist me" (excellent staff training from ABSA!)

I politely asked her if I should wait outside her door until she had finished her meal. She reluctantly shoved her lunch aside and continued helping me, all went well for a few minutes until she started making the most disgusting noises involving phlegm, spit and snot

I was out of there in a flash and have never, and will never step foot into ABSA again.

 

[blunomore]

I can't comment on ABSA's service as I never got so far as to actually open an account.

About a year ago I went into ABSA to open a Company account. The consultant who was attending to me had her lunch open on her desk and she continued scoffing, talking and chewing and spitting crumbs at me while trying to "assist me" (excellent staff training from ABSA!)

I politely asked her if I should wait outside her door until she had finished her meal. She reluctantly shoved her lunch aside and continued helping me, all went well for a few minutes until she started making the most disgusting noises involving phlegm, spit and snot

I was out of there in a flash and have never, and will never step foot into ABSA again.

You had a claim for emotional trauma right there !

 

[The_Unbeliever]

I politely asked her if I should wait outside her door until she had finished her meal. She reluctantly shoved her lunch aside and continued helping me, all went well for a few minutes until she started making the most disgusting noises involving phlegm, spit and snot

D I S G U S T I N G

 

[Ninja'd]

I can't comment on ABSA's service as I never got so far as to actually open an account.

About a year ago I went into ABSA to open a Company account. The consultant who was attending to me had her lunch open on her desk and she continued scoffing, talking and chewing and spitting crumbs at me while trying to "assist me" (excellent staff training from ABSA!)

I politely asked her if I should wait outside her door until she had finished her meal. She reluctantly shoved her lunch aside and continued helping me, all went well for a few minutes until she started making the most disgusting noises involving phlegm, spit and snot

I was out of there in a flash and have never, and will never step foot into ABSA again.

Why do fun things like this never happen to me?

 

[blunomore]

Why do fun things like this never happen to me?

What would you have done?

 

[blonde one]

Why do fun things like this never happen to me?

Trust me, I wanted to totally freak out at this woman but there was not enough room in her trough for 2 animals

 

[Howard Neill]

At least somebody likes ABSA http://www.hellopeter.com/absa-compliment-[483036]

Just a short note to mention that if any one is looking for service that bypasses the norm feel free to contact James Mankga at East Gate Absa. Went to upgrade to a cheque account and it took a little longer than expected but James at least kept a person informed and did what he had and really made a impressive refection on customer care.

I can finally say that there is a bank out there where you are not just a number. Billiant.

.

 

[rorz0r]

Billiant!

 

[rorz0r]

Sounds like his mom submitted that compliment...

 

[Voicy]

I always love those stories (true or not!) about a shabbily dressed guy who walks into the store, gets bad looks and stiff upper lips from the staff .... and then proceed to buy the place out!

I would've chased Flatty away too. I joke I joke, but the last time I saw Flatty during business hours was on casual Friday. I made a remark on his casual shirt and he had no idea it was casual friday.

Another one of those stories is ol' Andrew Alston , the CTO of TENET, when he went to buy his new BMW. He looks like Jesus (Sorry Andrew, but you kinda do! ) and dresses casually so the salesman snobbed him and asked if his dad was coming in to sign the papers. He requested another salesman and the snobbing one missed out on a new car sale right there.

Try Capitec.
I banked with blapsa / United since 1984 (had a card in my Dad's name when I was a brat), moved a few months ago.

I'm actually considering moving my accounts across to Capitec now that my ABSA vehicle loan is settled. Only thing that counts against Capitec is no prepaid topup feature on their internet banking site :/

 

[blunomore]

Sounds like his mom submitted that compliment...

Probably paid off an ABSA employee to do it.

 

[nic777]

I am beginning to move away from ABSA after some years with them. Was fine with service but "trouble" began when I needed a small personal loan for an emergency and then a home loan and after all those years of my loyalty, they were very quick to decline me, and at same time very quick to take my money in charging for everything under the sun.

I am moving to FNB as they easily offer me with anything I needed and now have my home loan.

 

[AirWolf]

Yep, the internet banking features on ABSA kept me there longer
I now just use any bank's ATM to buy prepaid airtime and it costs R1 per txn.

Was helping a colleague with ABSA internet banking a few weeks ago - I'm too used to my FNB internet banking - ABSA's didn't seem particularly user friendly at all.