ABSA Internet Banking Unusable

This bank is so ****ing useless at everything - how can the most expensive bank not be capable of providing decent hardware to support month end.
 
Just got an email from some ABSA technical support dumbo. He/She tells me it might be related to my settings. They assume I still use IE6 as well. Just f.......g admit that your site did not perform yesterday instead of blaming it on the customers PC

Thank you for your email concerning difficulties accessing you account online.

I apologise for the frustration caused not being able to access Absa Internet banking. The problem you currently having are sometimes caused by software, network or security corruptions or settings related.

Please follow the steps below to confirm/amend the settings for the Internet Explorer-version 6 as installed on Windows XP with the Service Pack
2-update:

Privacy Settings:

1) Close or minimize all windows
2) Right click on the Internet Explorer icon
3) Select "Properties"
4) Open "Privacy"
5) Click on the "Advanced" tab
6) Select "Override automatic cookie handling"
7) Place "First and Third Cookies handling" on "Accept"
8) Click "Always allow session cookies"
9) Click "OK"
10) Click on "Sites" at the bottom
11) Type in https://ib.absa.co.za/ib/ib.jsp
12) Click on "Allow" and then "OK"
13) Click on "Apply"

Microsoft VM

1) Open "Advance Tab"
2) Scroll down to "Java" or "Java VM"
3) Apply a tick in "Java console enabled" (requires restart)
4) And in "JIT compiler for virtual machine"

Security settings:
1) Scroll down to "Security"
2) Select "Check for server certificate revocation"
3) Deselect "Do not save encrypted pages to disk"
4) Make sure "SSL 2.0" is selected
5) Make sure "SSL 3.0" is selected
6) Make sure "TLS 1.0" is selected
7) Deselect "Warn if changing between secure and non secure pages/mode"
8) Click on "Apply" and "Ok"

Restart Pc now and logon

If you are unable to logon, please do the following:

- Go online select "Tools" than "Internet Options"

- Select the last tab "Advanced"

- Scroll down to "Security"
- Deselect TLS 1.0; select "Apply" than "OK"

After making the changes click on OK and OK again, the INTERNET OPTIONS window will close down and you will be back to your INTERNET BROWSER.

If you do not see the option for "Java Sun" you would need to update your Java settings. Please follow the steps below to download the latest version of Java;
Click to expand...
 
Which news sites can you report it to? Maybe one will be willing to do a story on it - give them the press they deserve.
 
I wonder if the bankers have special software for accessing your account from their laptops... I'm going to find out quick... then arrange that either my banker do everything, or come here and I do everything with her.
 
Still can't access the Absa site, tried all of yesterday too.
It appears to me to co-incide with their new design changes?
 
scud said:
Still can't access the Absa site, tried all of yesterday too.
It appears to me to co-incide with their new design changes?
Click to expand...

Just like everything else at ABSA - its a half-arsed job.
 
If this is related to the deployment of their new site - they should use the "undo" button, and not give the retards that screwed it up in the first place the opportunity to fix it at client's expense.
 
Not working for me today, just says - 503 Service Temporarily Unavailable.

I have payments to make ffs :mad:
 
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