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I'm not so sure. Telkom has always hated ADSL. They have always seen it as a grudge investment. Ironically, ADSL is where they have a monopoly (due to the last mile access), yet they are more interested in playing in the LTE and Fibre markets where competitors have been successful.
Telkom has no interest in investing anymore in ADSL so if a DSLAM is full or there are issues with your ADSL, they'd rather drive you to one of their other products.
I don't know what Telkom are doing. Surely it's cheaper and quicker to upgrade ADSL in areas that already have ADSL and roll out Fibre to new areas first?
Now, redo this article with specific reference to South Africa. To me, this means sweet blue f-all. I know for a fact we wont get FTTH for at least another 5-10 years, if ever. (Quote direct from Telkom). Heck, we dont even get VDSL.
My 2Mb line is connected at 2.5Mb. I'm not complaining.Probably the same tbh, but Telkoms usage of it is shocking to say the least.
It seems like they have configured it to give 10mbps subscribers 6-8mbps, 4mbps subscribers 2.5mbps etc.

I would like to see the sample size / demographics of this study. It might be true for first world countries but I cannot see this being true for the rest.
Now, redo this article with specific reference to South Africa. To me, this means sweet blue f-all. I know for a fact we wont get FTTH for at least another 5-10 years, if ever. (Quote direct from Telkom). Heck, we dont even get VDSL.
ADSL is Telkom's bread and butter I don't know where you get the idea that they hate it, they have invested in ADSL and they are still investing big money, most of the exchanges have been upgraded to MSAN and the project is still going on to upgrade others.
Unfortunately some exchanges are not profitable so it does not make sense to pump more money into them, that is where you will be encouraged to move to other alternative technologies.