Yes, was going to say that, was out for most of the day, sorry.
But before you log a fault, could you unplug all phones/filters and plug the router into the wall directly to see if there is any change?
And do you perchance know the approximate distance to the exchange?
Also, the Afrihost stats are opposite to yours, their upstream is your downstream and vice versa.
At 43db Attentutation you should have a 10Mbps stable connection.
In comparison, my stats:
Code:
Uptime 03Days 09hrs 20min 32sec
Time connected 03Days 06hrs 50min 45sec
Modulation type G.992.5-A
Actual rate (up) 1020 kbps
Actual rate (down) 10236 kbps
Data transfered (sent) 0 kB
Data transfered (received) 0 kB
Output power (up) 12 dBm
Output power (downstream) 17.2 dBm
Line attenuation (up) 22.4 dBm
Line attenuation (downstream) 42.2 dB
Noise margin (up) 7.8 dB
Noise margin (downstream) 9.2 dB
Manufacturer ID (local) IFTN
Manufacturer ID (remote) BDCM
Loss of frames (local) 0
Loss of frames (remote) 0
Error seconds (local) 0
Error seconds (remote) 0
FEC Errors (up) 0
FEC Errors (down) 0
CRC Errors (up) 0
CRC Errors (down) 0
HEC Errors (up) 0
HEC Errors (down) 0
If you don't see an improvement, log a fault.