ADSL outlying eastern cape (IS)

[Leno]

This may be IS or may be telkom

Large amount of our lines (business adsl) are down in eastern cape
IS said they have had lots of calls and are investigating, no official notification out yet

PE, jbay, addo is up

 

[SlickNick]

Yup, both our business lines are down. We have two ISP's, IS and Telkom, and neither of the connections are working. They went down at the same time.

I logged the call with Telkom, and I then phoned back to ask if they had any details on what was wrong, but it seems they have no idea as yet.

Thank goodness for mobile internet!

 

[Leno]

thx - so it seems its telkom (So i can stop hounding IS )

We have 3 lines up in pe... weird

 

[SlickNick]

lol, np, I was going to phone IS, and then I saw this post, so we did each other a favor =)

 

[Leno]

Dear IS Customer

We are experiencing the following service event:

AFFECTED SERVICES: ADSL
AFFECTED POPS: Port Elizabeth
GRADE OF SERVICE IMPACT: Major
SERVICE IMPACT: No connectivity
CAUSE OF EVENT: Cause unknown at present
TIME: 15-10-09 15h41
OUR REF: N/A
CURRENT STATUS: Investigating
ATTENDING: Telkom/SAIX engineers

ADDITIONAL INFORMATION:
None

 

[Leno]

yea guess we did

 

[loadhigh]

I phoned telkom dsl 3 times and I got three different sugestions:
1. Get another router. So I got my spare
2. They are working on your exchange
3. phone 0800 500 200 there might be a problem with your account.

mofo's

 

[Beetman]

ADSL down in Central, Port Elizabeth

 

[SlickNick]

lol, yup. Their call centers need some better staff. The second time I phoned I had to beg the guy to see if there was any info. He seemed reluctant to dish out the dirt.

 

[Gromitt]

ADSL down in Central, Port Elizabeth

I am surprised anythign works in Central

DSL down in Walmer, Summerstrand and St. Francis

 

[Leno]

Up Govan Mbeke, Up linton grange

 

[Leno]

our lines are back out of town, anyone else?

 

[Gromitt]

Mine are all back up!

 

[Beetman]

I am surprised anythign works in Central

DSL down in Walmer, Summerstrand and St. Francis

hehehe, actually more like in Park Drive....

anyway its back up now

luckily because even the Diginet was acting shakely

 

[SlickNick]

Yup, back up on North End as well.

 

[loadhigh]

All good in Newton Park, Cotswold and Humansdorp.

 

[chutzpah44]

Most of these messages are like a speaker on a platform saying "Can you hear me at the back"?

I have always wondered what purpose it serves to say lines down. If you in that area and you down you cannot access the message.

Im talking ADSL and not 3G here

 

[Kuga]

Parsons Hills, Perridgevale up.

 

[WiseCrack]

Lorraine back up.

Seems everyone is connected again.

 

[Kuga]

Most of these messages are like a speaker on a platform saying "Can you hear me at the back"?

I have always wondered what purpose it serves to say lines down. If you in that area and you down you cannot access the message.

Im talking ADSL and not 3G here

Well it helped me reconnect.

I was using my HTC's HSDPA while my adsl was down. When someone said Newton Park was up, I checked to see if I could reconnect and lo and behold, I could.