ADSL Woes

Lycanthrope said:
Ah, you don't even get that far. That explains it then...

Call 0800-375-375, report a line fault and I guess convince them to get a techie to contact you?
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done that on monday already, phone them at least 2 times a day and have been told its been escalated but they can't give me a no to contact for more details, they just say I have to wait until the escalation center or the techie contacts me
 
Veroland said:
done that on monday already, phone them at least 2 times a day and have been told its been escalated but they can't give me a no to contact for more details, they just say I have to wait until the escalation center or the techie contacts me
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Fun :/

It's pretty rare to find helpful people in Telkom but apparently they do exist.

I'm eyeing my line in RouterStats and noticed two dips in downstream noise margin so far. It idles at 24dB but these two dips were to 10dB and 6dB respectively. Seems to have settled again >.>

Reaaaaaally hope that DSLAM doesn't act up again... I've had so many issues with it over the last year and a bit :/

At least I have my internet back... Although I'm minus about R200 I spent on airtime to just browse, basically.

Oh please just let this damn DSLAM last for longer than a month or two this time...

Let me know if/when they resolve your problem. Hopefully it'll be soon :(
 
congrats Lycanthrope, you back.. Odd hey, I am in Durbanville and got the same spin from the tech dude when he called.... died/a switch tripped at the DSLAM... go figure!! Must be on the list of options to answer when quired by a customer ;)
 
saixbot said:
congrats Lycanthrope, you back.. Odd hey, I am in Durbanville and got the same spin from the tech dude when he called.... died/a switch tripped at the DSLAM... go figure!! Must be on the list of options to answer when quired by a customer ;)
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Thanks :D

Probably, I still find it all really weird though, I'm just glad I have my internet back. Another day and I would've cried :cry:
 
Guess what, I'm still without adsl.

Someone higher up in hellkom at least now told me that lightning busted the cards in the exchange / dslam or whichever we have but it still seem that they are in no hurry to replace them.
 
Veroland said:
Guess what, I'm still without adsl.

Someone higher up in hellkom at least now told me that lightning busted the cards in the exchange / dslam or whichever we have but it still seem that they are in no hurry to replace them.
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O.o'

That's insane. I would've assumed that they'd replace that immediately :/
 
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