Advice about a contract

[tashveer]

When I went to mtn yesterday I asked them for a mate 7, I kept on asking them if it is the 3GB ram version they said yes, today I went to get the phone and once I was done setting up I went to check what android version i have and to my surpise my phone has 2GB ram, is there anything I can do? As this is not the version of the phone I thought i was getting, can I do anything about this? Or am I stuck with it for the next 2 years?

 

[labratza]

as far as I know you in your 7 day cooling off period so should be able to take it back

 

[BrightBlue]

I'm sure you can get it exchanged for the 3GB Ram version, since you specifically asked for it and they said "yes"

 

[Old_Liver]

When I went to mtn yesterday I asked them for a mate 7, I kept on asking them if it is the 3GB ram version they said yes, today I went to get the phone and once I was done setting up I went to check what android version i have and to my surpise my phone has 2GB ram, is there anything I can do? As this is not the version of the phone I thought i was getting, can I do anything about this? Or am I stuck with it for the next 2 years?

AFAIK, Cell C is the only company offering the 3GB Mate 7 - it only came in Gold in SA.