Afrihost 1Gbps package experiences?

[JohnDoe]

I'm currently on a premium 200mbps down and 20 mbps up package with Afrihost connected via Vumatel Fibre.

Who is on Afrihost 1Gbps down and 100mbps up home package and how is your experience with speeds and reliabilty?

 

[pouroverguy]

I know I'm not answering the question, but I Would highly advise you consider switching to a different company. Afrihost's prices are insanely expensive, and their entire premium/business/home uncapped package policy is an absolute sham. Most other fiber ISPs offer one single unthrottled, unshaped service with no fair usage policy as their baseline offering. You shouldn't have to pay extra to not be shaped.

 

[ScottulusMaximus]

I know I'm not answering the question, but I Would highly advise you consider switching to a different company. Afrihost's prices are insanely expensive, and entire entire premium/business/home uncapped package policy is an absolute sham. Most other fiber ISPs offer one single unthrottled, unshaped service with no fair usage policy as their baseline offering. You shouldn't have to pay extra to not be shaped.

They only have the different uncapped "tiers" on openserve, all other fibre providers is uncapped and unshaped.

Can't comment on Vumatel but on frog foot they're the cheapest of the big ISP's.

So yeah...

 

[Tkburn1439]

They only have the different uncapped "tiers" on openserve, all other fibre providers is uncapped and unshaped.

Can't comment on Vumatel but on frog foot they're the cheapest of the big ISP's.

So yeah...

Depends what you consider as a Big ISP , but afrihost are far from the cheapest on the frogfoot network eg. a 200/200 package with afrihost is R1300 while home connect/cipherwave is R980 they have a bigger business footprint than afrihost and much better ratings.

 

[pouroverguy]

They only have the different uncapped "tiers" on openserve, all other fibre providers is uncapped and unshaped.

Can't comment on Vumatel but on frog foot they're the cheapest of the big ISP's.

So yeah...

I see those different tiers on Vumatel as well from their website. And their cheapest 100mbps home uncapped package (with either shaping/throttling) is still over R300 more than what I pay to Vox (includes free installation + no shaping/throttling whatsoever)

 

[Genisys]

I see those different tiers on Vumatel as well from their website. And their cheapest 100mbps home uncapped package (with either shaping/throttling) is still over R300 more than what I pay to Vox (includes free installation + no shaping/throttling whatsoever)

View attachment 663442

Or you can just go with a Fibre ISP like CoolIdeas or Websquad and forget about DSL concepts like shaping and throttling.

 

[pouroverguy]

Or you can just go with a Fibre ISP like CoolIdeas or Websquad and forget about DSL concepts like shaping and throttling.

Exactly what I'm saying. I'm with Vox fiber and there is no such thing as shaping or throttling. Plus the price is cheaper than Afrihost by a considerable margin.

 

[OCP]

I would happily pay more to not be with Afrihost.

Fortunately Cool Ideas is cheaper and in almost a year of being with them.on fibre I have not had a single instance where their network did not provide me what I pay for.

AH on the other hand..... Not if they paid me or gave me services for free!

 

[semaphore]

I'm currently on a premium 200mbps down and 20 mbps up package with Afrihost connected via Vumatel Fibre.

Who is on Afrihost 1Gbps down and 100mbps up home package and how is your experience with speeds and reliabilty?

Why would you ever choose Afrihost when there are so many better options out there.

 

[JohnDoe]

Well, that is why I put this question out to the forum as I'm interested on feedback of this package.
Also, I have been for more than a year with Afrihost and had no problems whatsoever and saw that they are offering a 1Gbps per month package at R1497. I see Cool Ideas has the same offering at R1499.

 

[semaphore]

Well, that is why I put this question out to the forum as I'm interested on feedback of this package.
Also, I have been for more than a year with Afrihost and had no problems whatsoever and saw that they are offering a 1Gbps per month package at R1497. I see Cool Ideas has the same offering at R1499.

Simple advice, don't ever use Afrihost for anything. They are an utter joke. Go with cisp or websquad.

 

[Peon]

@JohnDoe

We helping you out.

Don't stumble and fall! Rather take our brotherly advice and part ways with Afrihost.

You can thank us later.

 

[OCP]

Well, that is why I put this question out to the forum as I'm interested on feedback of this package.
Also, I have been for more than a year with Afrihost and had no problems whatsoever and saw that they are offering a 1Gbps per month package at R1497. I see Cool Ideas has the same offering at R1499.

That R2 difference is more than worth it if you want to have a problem free service and a network that works at full speed all the time.

 

[Former member 61586]

Any ISP with home/business/premium uncapped packages on fibre irrespective of infrastructure provider, is a sham and should be avoided.

 

[cavedog]

Any ISP with home/business/premium uncapped packages on fibre irrespective of infrastructure provider, is a sham and should be avoided.

Could not agree with you more. If the ISP feels usage is a bit heavy they should just contact the client and say their usage is a bit high.

I don't think if you have a 200Mbps - 1Gbps connection you can max that line 24/7 because that is abuse for a home product but I also don't think there should be a number to the amount of usage allowable.

 

[pouroverguy]

Well, that is why I put this question out to the forum as I'm interested on feedback of this package.
Also, I have been for more than a year with Afrihost and had no problems whatsoever and saw that they are offering a 1Gbps per month package at R1497. I see Cool Ideas has the same offering at R1499.

You're talking about their home uncapped package which is semi shaped. Their only true non-shaped 1GBPS line is the business package which costs R3997 per month. Even their premium package with "priority bandwith" can be shaped, and that costs R2997 per month according to Vumatel's website.

 

[pouroverguy]

Could not agree with you more. If the ISP feels usage is a bit heavy they should just contact the client and say their usage is a bit high.

I don't think if you have a 200Mbps - 1Gbps connection you can max that line 24/7 because that is abuse for a home product but I also don't think there should be a number to the amount of usage allowable.

Many companies specifically state that their service has no fair usage policy. Like Vox for example. I don't max my line 24/7 as I don't need to, but if I did, I wouldn't be abusing it as they've specifically said I can with no FUP policy.

 

[IOPS]

Any ISP with home/business/premium uncapped packages on fibre irrespective of infrastructure provider, is a sham and should be avoided.

Could not agree with you more. If the ISP feels usage is a bit heavy they should just contact the client and say their usage is a bit high.

I don't think if you have a 200Mbps - 1Gbps connection you can max that line 24/7 because that is abuse for a home product but I also don't think there should be a number to the amount of usage allowable.

So outside of implementing a FUP/AUP, what's the solution?
I don't see how just notifying a customer to say that their usage is "a bit heavy" scales particularly well. If I get a notification like that I'll just carry on.

How else do you manage networks without some form of shaping or bandwidth limitation?

Back on topic though, I'm on Afrihost Priority 200Mbps up and down and have been extremely happy. Most of my traffic, about 60%, is uploads. I regularly exceed 2.5TB/month and have never seen signs of being shaped.

I also toyed with a 1Gbps package but the upload speed isn't enough for me. What will you be doing that requires 1Gbps?

 

[cavedog]

So outside of implementing a FUP/AUP, what's the solution?
I don't see how just notifying a customer to say that their usage is "a bit heavy" scales particularly well. If I get a notification like that I'll just carry on.

How else do you manage networks without some form of shaping or bandwidth limitation?

Back on topic though, I'm on Afrihost Priority 200Mbps up and down and have been extremely happy. Most of my traffic, about 60%, is uploads. I regularly exceed 2.5TB/month and have never seen signs of being shaped.

I also toyed with a 1Gbps package but the upload speed isn't enough for me. What will you be doing that requires 1Gbps?

True but at the end this is actually a home product. Anyone will be naive to think that a 200Mbps line entitles them to 200Mbps 24/7 no matter what because the price the pay simply does not even come close. Even if you transfer only from SA servers the contention coming from the cable provider because routers traffic will start filling up causing issues there and then if it's international then you talking about transit and even when that is relatively cheap if you are paying R1500 for 1Gbps how much goes to Vumatel. How much for transit and then other requirements like taraco, staff, website, hardware ect ect then yo begin to realize that it's very tight margins.

 

[IOPS]

True but at the end this is actually a home product. Anyone will be naive to think that a 200Mbps line entitles them to 200Mbps 24/7 no matter what because the price the pay simply does not even come close. Even if you transfer only from SA servers the contention coming from the cable provider because routers traffic will start filling up causing issues there and then if it's international then you talking about transit and even when that is relatively cheap if you are paying R1500 for 1Gbps how much goes to Vumatel. How much for transit and then other requirements like taraco, staff, website, hardware ect ect then yo begin to realize that it's very tight margins.

I'm not sure you answered the question on how to combat it? I definitely don't think that notifying a customer is going to curb usage and stop the networking from becoming completely congested.