Afrihost 1Gbps package experiences?

[Stuart.Jenneker]

I know I'm not answering the question, but I Would highly advise you consider switching to a different company. Afrihost's prices are insanely expensive, and their entire premium/business/home uncapped package policy is an absolute sham. Most other fiber ISPs offer one single unthrottled, unshaped service with no fair usage policy as their baseline offering. You shouldn't have to pay extra to not be shaped.

I have been with Afrihost for more than 8 years and have always found their price structures to be very favourable with very reliable service and excellent support.

 

[Stuart.Jenneker]

I'm currently on a premium 200mbps down and 20 Mbps up package with Afrihost connected via Vumatel Fibre.

Who is on Afrihost 1Gbps down and 100mbps up home package and how is your experience with speeds and reliability?

My sons signed up with Afrihost on their November special 1Gbs down 100Mbs up package, and was connected on the 2nd Dec 2019.
To date, we have not been able to break the 100Mbs down barrier!
What is more frustrating is that I have spent more than 3 days trying to sort out whatever the problem is. Afrihost keeps saying that it is a Vumatel problem/issue. Vumatel says that the infrastructure is fine, and that speed problems are on the ISP side.
Right now we are very frustrated.
This poor level of support is totally unlike the many years that my whole family has been with Afrihost.

 

[CrypticZA]

My sons signed up with Afrihost on their November special 1Gbs down 100Mbs up package, and was connected on the 2nd Dec 2019.
To date, we have not been able to break the 100Mbs down barrier!
What is more frustrating is that I have spent more than 3 days trying to sort out whatever the problem is. Afrihost keeps saying that it is a Vumatel problem/issue. Vumatel says that the infrastructure is fine, and that speed problems are on the ISP side.
Right now we are very frustrated.
This poor level of support is totally unlike the many years that my whole family has been with Afrihost.

If you referring to 100mbs+ international the Vumatel is 1000 local only and 100 international